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Frank

Fast perfekt

Alles prima mit Ausnahme der Bordtoilette

Settembre 2025, Spalato, Croazia con un Bavaria Bavaria Cruiser 37 - 3 cab.

Maren

Urlaub

Wir hatten ein anderes Boot, weil die Saga 315 defekt war. Es war ein sehr schönes Boot

Settembre 2025, Punat, Croazia con un Saga 315

Bernd

Von Konoba zu Konoba

Wir hatten eine tolle Woche und ein schönes Boot !

Settembre 2025, Biograd, Croazia con un Bavaria C46

Anonimo

Stunning Corfu trip

Great boat in proper maintenance condition ideal for shorthanded sailing. Very friendly and helpful staff. We will repeat for sure, no hesitation.

Settembre 2025, Corfu, Grecia con un Jeanneau Sun Odyssey 379 - 2 cab.

Torsten

Bavaria 37C "Bibi"

Hat alles sehr gut geklappt und auch ein kleiner Schaden war schnell und unkompliziert reguliert. Danke!

Agosto 2025, Pola, Croazia con un Bavaria Cruiser 37 - 3 cab.

Manfred

Autopilot hat Urlaub

Der technische Zustand des Bootes war mangelhaft. Das Auslaufen verzögerte sich infolge defekter Steuerung um Stunden. Nach Reperatur mussten wir nach 2 sm feststellen, dass der Autopilot nicht funktionierte und somit immer einer am Ruder sitzen musste - bei einem Segeltörn eine erhebliche Einschränkung.

Settembre 2025, Rogoznica, Croazia con un Fountaine Pajot Fountaine Pajot Astrea 42 - 4 + 2 cab.

La Società di Charter ha risposto a questa recensione 08.10.2025

During the guest's departure, an issue was encountered with maneuvering the vessel. The root of the problem stemmed from our maintenance activities a day earlier, specifically the inspection and disassembly of the autopilot system. During this process, an unnoticed shift occurred within the steering mechanism. As soon as the guest began sailing and the issue became evident, our team immediately identified and promptly resolved it.

In the subsequent days, the client reported no further difficulties. Moreover, upon his return, he expressed satisfaction to our staff, stating that everything during his trip had been excellent. To make amends for the inconvenience caused, we extended the courtesy of allowing the client to return on Saturday morning as compensation. It's important to note that the initial issue was effectively resolved within the standard 24-hour timeframe designated for such situations.

We hope that this report clarifies the circumstances surrounding the incident.

Questa risposta rappresente l'opinione personale del rappresentante della società di charter e non di Marenauta.

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