Testimonianze dei nostri clienti
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La Società di Charter ha risposto a questa recensione
19.09.2022
Questa risposta rappresente l'opinione personale del rappresentante della società di charter e non di Marenauta.
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Agosto 2022, Portisco con un Dufour Yachts Dufour 460 Grand Large
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Agosto 2022, Sukosan con un Jeanneau Merry Fisher 1095 FLY
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Luglio 2022, Scarlino con un Jeanneau Sun Odyssey 349
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Partying vs. Sailiing
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I specifically selected the Sun Loft because it is (besides a very few exceptions) the only way to have 6 real cabin. There is a 7th skipper "cabin" at the bow.
To make this happen, all the living space has been brought up on the deck (you only have cabins and bathrooms under deck).
The Charter company (base location, people, service, etc.) is great.
On the plus side (boat): very social, everyone is together; huge table/sun bath on the back.
On the minus side (boat): you don't have a separate space to drive or trim the sail. You end up moving across people preparing lunch to trim the sale. The mast seems really short, the boom is really high (to clear the sun top), which means the mainsail is pretty small.
The jib is self-tacking, which means it is really small as well.
So the boat is ok when you have a lot of wind, but remember you have the kitchen right there by the steering wheels...
And finally - no bow thruster. I can't even understand why you would manufacture a charter boat of that size without a boat thruster.
In summary, I would definitely charter a boat again at this charter company (good location, nice people, effective service), but probably not a Sun Loft 47. You have boats of the same size on the market that are so much more fun to sail - but they will have only max. 5 cabins...
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Since the client has already sent a complaint through you, to which we responded on August 18, 2022. year, we think it is not out of place to repeat the chronology of this case:
At the check out, the diver inspects the underwater part of the vessel. On the vessel Saturn, a rope was observed wrapped around the propeller. A diver was taking pictures of a coiled line and had to remove the line. The rope was very deeply tangled in the shaft so that the diver had to remove the propeller, untangled the rope and put the propeller back. He charged us for that service since we don't have our own diver, but we use him from the service, since in the ACI marina Vodice it is not allowed otherwise. We charged the client the amount = HRK 975, which is what the diver charged us. The client was warned at check out about this problem, but he denied it despite the photos that he did not want to look at at all.
We also sent photos in our first reply.
The base acted completely correctly and we consider the guest's dissatisfaction unjustified.