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Customer testimonials
CK
Christian K.
Despite the very pleasant, attentive and kind support from the Garant Charter team on site, I unfortunately had to note many defects on the boat after check-in, only visible on closer inspection, such as a defective bow thruster, condition of the sails, broken boat hook,... Show more
Marenauta translation · View original (German)
DR
Davide R.
We chartered a Bavaria 46 for a week: check-in is done independently through an app and we already had the first problems here: broken half-marinero (instead of the usual terminal hook there was a bolt held with bodywork tape), punctured dinghy, broken bottle opener, coffee... Show more
Marenauta translation · View original (Italian)
VC
Veronica C.
The charter company's assistance was terrible; on our arrival they had not checked a malfunctioning fridge, which of course they did not repair. Then the water pump broke and out of 4 heads only two worked — in short, absolutely not to be repeated!! Terrible at check-out!!... Show more
Marenauta translation · View original (Italian)
US
Urban S.
Broken steering,
boat swap -> broken battery charger,
anchor chain only 20m
Marenauta translation · View original (Slovenian)
July 2024
Murter
Bavaria 39 Cruiser
FP
Federico P.
Very nice boat, technical explanations by the staff all in English, you understand nothing, and for such an important boat this can be a problem, the base manager is rather impatient and rude, if you call him for a problem he does not answer or answers annoyed, certainly does... Show more
Marenauta translation · View original (Italian)
AG
Alberto G.
The worst charter we have dealt with so far. Check-in already started problematically, with the staff member very rushed and not inclined to answer our questions.
The boat is also in poor maintenance condition. The main manoeuvres were very hard and the lines did not run well.... Show more
Marenauta translation · View original (Italian)
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We have requested a report from our base and provide it below:
Everything went well during the check-in, and our team provided all the information to the clients and answered all the questions.
One of the information that is... Show more