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Customer testimonials
DS
D.
• 1 review
Excellent boat, mediocre assistance
The boat was in excellent condition and recently built. The fuel gauge was malfunctioning and we ran out of petrol on the last day. We called for assistance but no one helped us. We drifted for over 2 hours while we went to get fuel with the tender in open sea.
Marenauta translation · View original (Italian)
August 2024 Kastel Gomilica, Croatia Hanse Yachts Hanse 418 - 3 cab.
GM
Giuseppe M.
• 1 review
Sloppy charter, struggling boat
The charter has a pontoon but no office or premises. It is very hard to get any follow-up. The boat had serious problems. Someone had disconnected the black tank leaving the outlets open to drain: faeces in the bilge and a smell like a Calcutta latrine. I asked them to fix and... Show more
Marenauta translation · View original (Italian)
August 2024 Lefkas, Greece Bavaria 38 Cruiser
Reply from Amfitriti Discovery 07.10.2024
The location of our base is communicated to all customers upon chartering the boat. In the related document we have a link from google maps as well as photos.
Our office is 500 meters away from the dock. We prefer to do the check-in at the dock than to tell the client to walk
... Show more
DC
Davide C.
• 1 review
Boat poorly maintained and unhelpful charter
Genoa found broken, then replaced, having to spend an extra night at the charter base marina. Tiller extension key broken. Bucket missing. Outboard fuel scarce; tanks and jerrycan not full.
Marenauta translation · View original (Italian)
August 2024 Sibenik, Croatia Elan Elan Impression 40
RO
Ratimir O.
• 1 review
Sailor Expert charter service rating
Dear Sir/Madam, Sailor Expert as your partner showed great negligence regarding the condition of boats in their fleet in Dubrovnik. The boat we booked was faulty so they offered us a replacement, a much larger boat. That boat was great except that the generator did not work, so... Show more
Marenauta translation · View original (Croatian)
August 2024 Dubrovnik Aquador 28 HT
PZ
Piercarlo Z.
• 1 review
Holiday review
Dirty and poorly maintained boat.
Marenauta translation · View original (Italian)
August 2024 Olbia Fountaine Pajot Fountaine Pajot Lucia 40
DM
Davide M.
• 1 review
Catamaran and check-in/out not up to standard
In my twenty years of experience chartering boats, I have never written a review of this kind, never encountered such poor service, and never made such a bad impression on my clients — friends and family. Agios Kosmas Marina is an impractical marina; it is a shipyard lacking... Show more
Marenauta translation · View original (Italian)
August 2024 Elliniko Lagoon Lagoon 42 - 4 + 2 cab.
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