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Customer testimonials
GL
Giovanni L.
• 1 review
Stay in Sukosan
I only have two comments for the charter company: - Cushioning is important for comfort during a cruise… you cannot replace the original cushioning of a new boat with "soap bars" - Forward cabin smelled bad due to odour coming from the forward WC.
Marenauta translation · View original (Italian)
August 2024 Sukosan, Croatia Dufour Yachts Dufour 470 - 4 cab.
Reply from Angelina Yachtcharter 24.09.2024
Regarding the comfort of the boat and the cockpit cushions that the client received, we agree that they are not as comfortable as the original one. We are sorry if he expected more luxurious equipment, but on our website, as well as on the agency's website, there are pictures... Show more
CA
Cristiano A.
• 1 review
Needs review
Surprise arising from the condition of the boat, which does not really seem to have been launched in April 2024. Instruments could be improved because the helm screen controls were not working. Courtesy of the charter company Marina without shore services.
Marenauta translation · View original (Italian)
August 2024 Palermo Dufour 430 Grand Large
AP
Andrea P.
• 1 review
Good, but could have been better
The boat matched the description and specifications. However we had problems with the autopilot on the second day. It was not possible to resolve the problem despite telephone assistance and we had to steer for the remaining 5 days. The water pump was extremely noisy;... Show more
Marenauta translation · View original (Italian)
August 2024 Pula, Croatia Bavaria Cruiser 36
PB
Paride B.
• 1 review
A few technical issues
With a reduced crew you cannot afford a windlass that works intermittently and a furling jib that is not always reliable. The water and diesel gauges on board were also not working.
Marenauta translation · View original (Italian)
August 2024 Cagliari, Italy Dufour Yachts Dufour 382 GL
Giuseppe L.
• 1 review
Greece
Everything was fine, as one always enjoys a holiday. Unfortunately this year the charter company was not 6-star, as the boat was not from 2023 and the initial cleaning was non-existent. For the future I was advised to choose family-run charter companies.
Marenauta translation · View original (Italian)
Reply from Ionian Catamarans 09.09.2024
Thank you for the feedback, which we passed onto the base and equally received their feedback as well.
Please kindly note that the lead chartered did not speak English, which was a slight barrier in the communication with the local base staff, which does not speak Italian. The
... Show more
RM
Riccardo M.
• 1 review
Shortcomings in boat preparation
We have already submitted a complaint to NSS Charter, as there were significant shortcomings both during the check-in procedure and with the boat itself: it was handed over more than two hours late, forcing us to spend the first night in port; pillows, towels, lighters and... Show more
Marenauta translation · View original (Italian)
August 2024 Portisco, Italy Jeanneau Sun Odyssey 44i
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