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Customer testimonials
GL
Giovanni L.
I only have two comments for the charter company:
- Cushioning is important for comfort during a cruise… you cannot replace the original cushioning of a new boat with "soap bars"
- Forward cabin smelled bad due to odour coming from the forward WC.... Show more
Marenauta translation · View original (Italian)
CA
Cristiano A.
Surprise arising from the condition of the boat, which does not really seem to have been launched in April 2024.
Instruments could be improved because the helm screen controls were not working.
Courtesy of the charter company
Marina without shore services.
Marenauta translation · View original (Italian)
August 2024
Palermo
Dufour 430 Grand Large
AP
Andrea P.
The boat matched the description and specifications.
However we had problems with the autopilot on the second day. It was not possible to resolve the problem despite telephone assistance and we had to steer for the remaining 5 days.
The water pump was extremely noisy;... Show more
Marenauta translation · View original (Italian)
PB
Paride B.
With a reduced crew you cannot afford a windlass that works intermittently and a furling jib that is not always reliable. The water and diesel gauges on board were also not working.
Marenauta translation · View original (Italian)
Giuseppe L.
Everything was fine, as one always enjoys a holiday.
Unfortunately this year the charter company was not 6-star, as the boat was not from 2023 and the initial cleaning was non-existent.
For the future I was advised to choose family-run charter companies.... Show more
Marenauta translation · View original (Italian)
RM
Riccardo M.
We have already submitted a complaint to NSS Charter, as there were significant shortcomings both during the check-in procedure and with the boat itself: it was handed over more than two hours late, forcing us to spend the first night in port; pillows, towels, lighters and... Show more
Marenauta translation · View original (Italian)
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