Reviews | Marenauta

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Francesco

Maestrale

Nonostante vento e mare ci abbiamo perseguitato per l'intera settimana .. ci siamo divertiti conoscendo siti mai visitati prima d'ora. Ottima la scelta della barca .. dello skipper e della compagnia in generale.

August 2024, Palermo with Dufour Yachts Dufour 470 Grand Large

Alexander

Sailing Breeze Lagoon 42

Sea and More Yachting steht für Service, Qualität, Gastfreundlichkeit, Top Boote und wie der Name schon sagt „more“ Nach 14 Jahren Yachtcharter bei unterschiedlichen Basen trau ich mir sagen… müsste heißen: Sea and much more Yachting

August 2024, Rogoznica, Croatia with Lagoon Lagoon 42 OW

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Stefania

Sporadi con il Lagoon 42....fantastiche!

Fantastica esperienza a bordo del Lagoon 42: la barca era in ottime condizioni sia di manutenzione (tutto, ma proprio tutto era perfettamente funzionante...non sempre succede!) sia di pulizia. Noleggiamo barche da molti anni e questo è stato in assoluto il migliore check-in che abbiamo fatto: spiegazioni esaustive nei minimi dettagli!

August 2024, Volos, Greece with Lagoon 420

The Charter Company responded to this review 08.10.2024

Thank you so much for your glowing review! We’re thrilled to hear that you had such a fantastic experience aboard Amelia, the Lagoon 42, and that everything from the boat’s condition to the check-in process exceeded your expectations. It’s always a pleasure to welcome experienced sailors like yourselves, and we’re delighted that you took such great care of the boat. We look forward to welcoming you back for more sailing adventures!

Grazie ancora per la vostra fiducia e per aver trattato la barca con tanta cura. Speriamo di rivedervi presto!

This response is the subjective opinion of the management representative and not of Marenauta.

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Marco

FreeWave Trogir: charter affidabile

Barca noleggiata (Dufour 382GL) in buone condizioni complessive. Consegnata in ordine e pulitissima. Operazioni di check-in/out tempestive e senza complicazioni. Marenauta intermediario affidabile, disponibile e puntuale. Da consigliare

September 2024, Trogir, Croatia with Dufour 382 GL

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Volker

Segeln mit she she

War nach App Check in eigentlich happy , dass das Boot auf einhand ausgelegt war . Wegen anfänglicher Schwierigkeiten beim Handling des Grossegels machten wir uns keine Gedanken , ungewohnt halt . Leider lag es aber am schlechten Zustand des laufenden Gutes dass ich beim setzen und Bergen des selben immer am Baum rumturnen musste was bei Welle und reichlich Wind nicht spaßig war . Die Navigation gestaltete sich auch etwas schwierig da der touchscreen sich ständig aufhängte , ausschalten, einschalten geht , geht nicht zum Glück gibt es Karte , Handy und Tablett .Wir haben das beste draus gemacht .Das Personal der Basis war nett. Gruß Volker

September 2024, Pula, Croatia with Jeanneau Sun Odyssey 349

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Giuseppe

Charter approssimativo, barca sofferente

Il charter ha un pontile ma non un ufficio o una sede. si fa molta fatica a farsi seguire. la barca aveva importanti problemi. qualcuno aveva staccato la black tank lasciando le aperture libere di scolare: escrementi nel controstampo e odore da latrina di calcutta. ho chiesto di sestemarla e pulirla ma hanno fatto spallucce dicendo che non potevano fare niente. come conseguenza me la sono pulita io guanti e disinfettante alla mano tappando gli scoli con scottex e scotch perchè non si respirava. vele e attrezzature di coperta erano in ordine, navigatore inutilizzabile, ho usato navionics. in navigazione si rompe la cinghia dei servizi, intervengono in 2 h. non so se riprenderei la barca da loro

August 2024, Lefkas, Greece with Bavaria 38 Cruiser

The Charter Company responded to this review 07.10.2024

The location of our base is communicated to all customers upon chartering the boat. In the related document we have a link from google maps as well as photos.

Our office is 500 meters away from the dock. We prefer to do the check-in at the dock than to tell the client to walk 500 meters in the heat.

Most companies in Lefkada do not have an office. Is this a subject for review?

Regarding the wastewater tank the customer is correct that it was disconnected. We apologize for not detecting it in time to fix it.
Regarding the dynamo belt it is a fact that it was cut even though it was new and we showed it to the customer.

We replaced it immediately (within 2 hours) even though the customer had left and was not at our base. We think he is unfairly blaming us for this.
As for the boat's navigator this was a new Garmin 5 inch ecomap with all the charts present. We can't understand why it was useless as he mentions.

Did he not know how to use it? Thanks.

This response is the subjective opinion of the management representative and not of Marenauta.

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