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Matteo

Split e Isole del Sud

Barca in buone condizioni generali, salvo mancata revisione testa d'albero e conseguente perdita del Windex durante la navigazione. Disservizio: mancata accettazione della Carta di credito da parte dell'armatore (compagnia di Charter) per i pagamenti in loco.

August 2022, Split mit Bavaria Bavaria Cruiser 37 - 3 cab.

Piero

Atuttavela

Ottima posizione del porto per una settimana in barca a vela, ritornerò.

Juli 2022, Achillio mit Beneteau Oceanis 43

Michael

Stockholm cruise week

Stockholm is a fantastic location for a weeks sailing. We went just off season in early September which meant the anchorages were mostly empty and quiet. The islands are wonderful and offer some lively sailing and secure sheltered anchorages.

September 2022, Stockholm mit Bavaria Cruiser 32

Martin

Tutto perfetto

Come prenotazione è andato tutto perfetto. Il personale di marenauta era molto gentile e sempre lì per aiutare. Su ogni email di domanda ho ricevuto in breve tempo una risposta. L'unica cosa negativa erano i difetti della barca che ci sono spesso (come il frigo che non funzionava bene eccetera). Però per una barca del 2013 pensavo giá che ci fosse qualcosa che non sarebbe stato a posto.

Juli 2022, Pirovac mit Bavaria Bavaria Cruiser 40 S

Shmuel

Lack of low standard of yacht

Many low facilities in this yacht: handy toilet pump, not friendly operating of sail's lines, no floating lines, refrigirator not comfortable, turtule not adjusred

September 2022, Göcek, Türkei mit Bavaria Cruiser 41 - 3 cab.

Der Charter Company hat diese Bewertung kommentiert 03.10.2022

The inventory of the yacht is given before the booking. It is not true that there isn’t floating lines, there is floating lines in the boat which is our standard. The sail lines and refrigerator are standard of Bavaria and in very good condition. Manuel toilet is written in the inventory of the yacht, so they should know about it before the charter starts. All navigation tools and equipment in the yacht exists in the boat including Auto Pilot. This boat is just 1 year old and in very good condition. The client has lost one fender and requested us to make favor and didn’t want to pay for it. So we made a favor and didn’t charge any money. Furthermore, after they left the yacht, we realized that they blew up the dinghy and hid it in the bow and didn’t tell to us.

Best regards.

Diese Antwort ist das persönliche Kommentar eines Vertreters des Charterunternehmens und nicht das von Marenauta.

Tina

Excellent customer service

We highly recommend Marenauta to deal with. Customer service is going an extra mile to assist with any issue. We have faced some bank transfer challenges on our side which Marenauta assisted and communicated super professionally to help us and deal in time. The boat was amazing, neat, comfortable and up to expected standard. An amazing holiday with friends and family, looking forward to the nest one😊

Juli 2022, Jezera mit Bavaria Bavaria 50 Cruiser

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