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Kundenberichte
R
Roberto
First 40.7  
Buongiorno, la mia esperienza è stata molto positiva, ho avuto diversi problemi con la barca, non funzionamento del wc e del verricello salpa ancora, la socieà di charter si è resa disponibile per la risoluzione dei problemi, anche se questo ha comportato la variazione del programma crocieristico obbligandomi ad alcune foste forzate, vado in mare dal 1977 e questo fa parte del gioco. Cordiali saluti.
Juli 2022, San Vincenzo mit Beneteau First 40.7
 
N
Nuri
Avoid NE coast of Sardinia and the charter company (unless your a d...  
Unfortunately, we were very very disappointed with our 2 week trip to the NE coast of Sardinia. First on why we did not like the area: We initially travelled a bit south of Olbia to Tavolara island, which was very nice, and dammit I wish we had continued south. Instead we headed up, as we originally planned, for most of the holiday to the NE coast, from Olbia to ~Santa Teresa, including the magdelenas. In general, the area is naturally pretty nice. There are just two huge issues: As seems to be endemic to many areas of italy, almost all land is privately owned and closed off. Even in the sham of a national park that is the magdelena islands, 10m from the water on essentially all of the islands you will find a fence with signs marked private land. There do seem to be some trails on islands/coast, but as soon as you step foot on them, you are met with 'privata strada' signs. So you can lie on the garbage covered sand beaches of magdelenas, you cant see anything else on them, as their less national parks, more privately owned villas with massive properties. Finally, we saw many many park employees motorboating around to yachts checking park entry tickets and collecting money. I did not see a single person trying to collect the garbage that has been both washed up, and worse yet, just dumped onto the beaches of their 'national park'. On one beach on Isola Razzoli there was an old washer and dryer dumped on the beach, which had obviously been decaying for years. Disgraceful. Finally, our holidays were continuously ruined by the crowds in the area. Even in the remoter bays/beaches in the magdelenas your are plagued with : In the day. Motorboats of slimey domestic tourists blasting horrible music. Often old fat bald leathery mafioso looking douchebags with several (presumably, either officially or in spirit) prostitutes on board. strong pattaya vibe. In the night: sailing yachts chartered by groups of german bro's, who blast shitty music and shout at the top of their lungs. literally every night, in every bay... So yeah, you might like the area if your a douche. We ended up going back to Corsica for 4 days (we had been a few years ago) as we were so fed up with northern Sardinia. We went to areas we were before, but this was by far the highlight (well including tavolara) of our trip. Just to be clear, we spent 4 days by car in central Sardinia and loved it. Super nice towns/people/parks/hikes/beaches etc.. Its really just the north east that I think has been absolutely ruined. Second: Dont charter from this company! Our first, only, but definately last charter from them. I dont want to be too long, so Ill bullet our issues we had with the boat: 1. For the boat check in, the employee gave me a sheet of paper and told me to check what I want. highly unprofessional. 2. We were 5 people with a dog on the boat. The Dinghy they supplied us was for 2 people max. We only found out on the second day at sea. Luckily we had brought 3 SUPs. 3. Anchor, chain, windlass: Honestly, I would be shocked to find such a poor set on a ~28 ft boat, let alone our 38fter. The chain was about as thick/large as you find on the mini inflatable 15ft motorboats, and completely rusted. Absolutely unacceptable. We could literally not anchor anywhere if there was more than ~5 knots of wind. We had to have someone on 'anchor' watch at all times. Twice in the night, when we had predicted 0-5 knot winds we had to re-anchor as the anchor slipped. I really dont understand how it could be legal to supply us with a boat with, essentially, no useable anchor, which in an emergency can be a disaster. 4. supplied lifevests/harnesses were a joke, never had anything remotley close to being that bad on a charter. 5. The ladder for the swimming platform for the back of the boat just reached the water: i.e. it was very very difficult to get out of the water. One of crew could not, so in the end we fashioned a rope ladder to use for the trip. Ridiculous. 6. No fans in the ship (for an areawith regualr 30-35 degree nights). Also no inverter in the boat, so no possibility of running your own fan. 7. Only power away from port was 2 usb plugs. 8. the VHF had no MMSI, my messages to the base requesting it were never answered 9. no epirb 10. several window seals were broken, the seal for the fridge was also almost completely gone, rendering it useless. 11. Front hatch/window for the forward cabin was completely broken. We taped it down to minimize leakage into the cabin at sail (still leaked). The other huge issue with this, which we hadnt really considered, is that even if it was removed, without having the hatch angles, the front cabin would get essentially 0 ventilation. Combined with no fans, it was impossible for any of us to sleep in the front cabin at night. Mnay other more minor gripes, but the boat was absolute garbage. Only plus was that it did sail pretty well.
September 2022, Portisco mit Bavaria Bavaria Cruiser 37 - 3 cab.
 
Der Charter Company hat diese Bewertung kommentiert 05.10.2022

We are sincerely sorry that Mr. Nuri did not enjoy his holiday in Sardinia. This is not the judgment he gave us at the end of his stay. He seemed really delighted, he kept saying how much his dog had enjoyed running on the beaches of the north of Sardinia...
As for the Bavaria 37 chartered from Kiriacoulis, we answer for the various points.

1. For the boat check in, the employee gave me a sheet of paper and told me to check what I want. highly unprofessional.
This is the usual professional procedure. First of all, a skipper must know the boat on which he gets on board: only in this way is he able to make the most of the subsequent check-in with our staff, ask the right questions and clarify any doubts. 
And that is just what happened later, when the client had the regular and complete check-in with our staff. 
It is the opposite that would have been “unprofessional”: just to have a little lesson without being aware of a complex system such as a boat.

2. We were 5 people with a dog on the boat. The Dinghy they supplied us was for 2 people max. We only found out on the second day at sea. Luckily we had brought 3 SUPs.
The boat is a 37-footer. Dinghy is perfectly suited to the size of the boat.

3. Anchor, chain, windlass: Honestly, I would be shocked to find such a poor set on a ~28 ft boat, let alone our 38fter. The chain was about as thick/large as you find on the mini inflatable 15ft motorboats, and completely rusted. Absolutely unacceptable. We could literally not anchor anywhere if there was more than ~5 knots of wind. We had to have someone on 'anchor' watch at all times. Twice in the night, when we had predicted 0-5 knot winds we had to re-anchor as the anchor slipped. I really dont understand how it could be legal to supply us with a boat with, essentially, no useable anchor, which in an emergency can be a disaster.
The anchor is a 16 kg. Delta and the chain is 8mm as supplied by Bavaria. 

4. supplied lifevests/harnesses were a joke, never had anything remotley close to being that bad on a charter.
All lifevests on our boats are Lalizas, 12402 certified ISO with 170 newton of buoyancy and are approved by SOLAS and perfectly working and fitting, as are harnesses.

5. The ladder for the swimming platform for the back of the boat just reached the water: i.e. it was very very difficult to get out of the water. One of crew could not, so in the end we fashioned a rope ladder to use for the trip. Ridiculous.
No comment. Note that no other crew has ever complained about this.

6. No fans in the ship (for an areawith regualr 30-35 degree nights). Also no inverter in the boat, so no possibility of running your own fan.
Inverter is not a standard equipment on these boats.

7. Only power away from port was 2 usb plugs.
This is the standard Bavaria equipment.

8. the VHF had no MMSI, my messages to the base requesting it were never answered
MMSI is clearly indicated on boat’s documents, on board.

9. no epirb
This type of boat is not supposed of going further than 50 NM from the coast and epirb is not mandatory.

10. several window seals were broken, the seal for the fridge was also almost completely gone, rendering it useless.
One window seal was broken: the client was perfectly aware from the beginning as this was shown to the client at the check-in. It was broken by previous crew and it was impossible to get the spare part on time.

11. Front hatch/window for the forward cabin was completely broken. We taped it down to minimize leakage into the cabin at sail (still leaked). The other huge issue with this, which we hadnt really considered, is that even if it was removed, without having the hatch angles, the front cabin would get essentially 0 ventilation. Combined with no fans, it was impossible for any of us to sleep in the front cabin at night.
Mnay other more minor gripes, but the boat was absolute garbage. Only plus was that it did sail pretty well.
Your general opinion on this vacation: 1/5

We strongly reject the definition “absolute garbage” for our boat. It is not. And it was not the rating of the boat and the charter that Mr. Nuri gave us verbally when his vacation ended. 
But more important than words are documents. On the Note Delivery Form compiled and signed by Mr. Nuri at check out, nothing and no claim are reported. 

And Mr. Nuri checked a gratifying “YES” to the answer “If you will charter a yacht again, would you ask for a Kiriacoulis charter?”
Diese Antwort ist das persönliche Kommentar eines Vertreters des Charterunternehmens und nicht das von Marenauta.
A
Anonymer
Ottima organizzazione in linea con aspettative  
La barca era esattamente come descritto e l'assistenza ottima. Skipper e hostess erano cordiali e molto preparati. Mantenimento e pulizia con alti standard. E' stata una vacanza eccellente.
Juli 2022, Trogir, Kroatien mit Lagoon 46
 
Antonio
Wonderful Croatia with a great Charter  
Croatia is the ideal place for the perfect sailing holiday, and this is the charter company to make it happen. The boat was brand new and in pristine condition, well equipped and very comfortable. The charter team was professional and friendly. The Carefree package raises the bar in convenience for every other charter company out there. Just a slight delay in the onboarding but nothing too serious.
Juli 2022, Dubrovnik, Kroatien mit Bali Catamarans Bali Catspace
 
A
Anonymer
Charter molto professionale  
Barca molto bella, organizzazione impeccabile. Ci siamo trovati molto bene.
April 2022, Portoferraio mit Dufour 382
 
D
Daniele
Ottimo!  
Barca tenuta discretamente, spaziosa e veloce.
September 2022, Skiathos mit Jeanneau Sun Odyssey 440
 
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