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Shmuel

Lack of low standard of yacht

Many low facilities in this yacht: handy toilet pump, not friendly operating of sail's lines, no floating lines, refrigirator not comfortable, turtule not adjusred

Września 2022, Gocek, Turcja na jachcie Bavaria Cruiser 41 - 3 cab.

Operator Czarteru odpowiedział na tę opinię 03.10.2022

The inventory of the yacht is given before the booking. It is not true that there isn’t floating lines, there is floating lines in the boat which is our standard. The sail lines and refrigerator are standard of Bavaria and in very good condition. Manuel toilet is written in the inventory of the yacht, so they should know about it before the charter starts. All navigation tools and equipment in the yacht exists in the boat including Auto Pilot. This boat is just 1 year old and in very good condition. The client has lost one fender and requested us to make favor and didn’t want to pay for it. So we made a favor and didn’t charge any money. Furthermore, after they left the yacht, we realized that they blew up the dinghy and hid it in the bow and didn’t tell to us.

Best regards.

Ta odpowiedź przedstawia osobistą opinię przedstawiciela firmy czarterowej, a nie Marenauta.

Tina

Excellent customer service

We highly recommend Marenauta to deal with. Customer service is going an extra mile to assist with any issue. We have faced some bank transfer challenges on our side which Marenauta assisted and communicated super professionally to help us and deal in time. The boat was amazing, neat, comfortable and up to expected standard. An amazing holiday with friends and family, looking forward to the nest one😊

Lipca 2022, Jezera na jachcie Bavaria Bavaria 50 Cruiser

Peter

Bavaria 40 charter

Over all very happy. Had a great time. Lack of communication from charter a problem. They were a few hours late getting boat ready and fridge didn't really work but all the important things (anchor winch motor etc) in good order. Young guys who were working there were great and we would all do it again maybe next year. Peter

Września 2022, Kefalonia na jachcie Bavaria Cruiser 40

Werner

Traumhafte Bedingungen

Das Team der Charterfirma, die Oceanis und das Team von Marenauta haben sehr gut zusammen gepasst. Alles war unkompliziert und wir haben uns sehr gut betreut gefühlt.

Września 2022, Sukosan na jachcie Beneteau Oceanis 35

Jana

Odlično

Plovilo je težko za pristajanje v marini

Lipca 2022, Zadar na jachcie Grginić jahte Mirakul 30

Davide

Paradiso

La Grecia è di per se una certezza, ancora una volta non smentita, vacanza magnifica!

Lipca 2022, Lefkas na jachcie Jeanneau Sun Odyssey 36i

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