Opinie naszych klientów
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Sierpnia 2023, Kastel Gomilica na jachcie Dehler Dehler 38
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Operator Czarteru odpowiedział na tę opinię
11.09.2023
Ta odpowiedź przedstawia osobistą opinię przedstawiciela firmy czarterowej, a nie Marenauta.
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Sierpnia 2023, San Vincenzo na jachcie Bavaria 45 Cruiser
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Sierpnia 2023, Portorosa na jachcie Dufour Yachts Dufour 430 Grand Large
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Sierpnia 2023, Salerno na jachcie Bali Catamarans Bali 4.2
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Sierpnia 2023, Nettuno na jachcie Jeanneau Sun Odyssey 490
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Thank you for this feedback.
We are sorry to hear clients were not happy with boat’s condition and our service.
There were no bigger issues during this charter week – they’ve had an issue with jib and anchor remote control which we have fixed on Sunday, immediately after they reported it (within 24h, as per our charter conditions).
Since they were not so happy on the check out, they agreed with our base manager that we refund them amount paid for outboard engine, as a compensation.