Opinie | Marenauta

My first sailing experience with Marenauta was a great success. They were very friendly, helpful, and always responded quickly. ARCHON Yachting was also a great experience. Fantastic check-in system and very friendly people. I will definitely book another sailing trip with them!

Września 2025, Kos na jachcie Beneteau Oceanis 41.1

Pierluigi

Ottimo

Barca ordinata, pulita, corrispondente alla discrezione, Charter molto disponibile, zona di navigazione stupenda

Września 2025, Punta Ala, Włochy na jachcie Beneteau Oceanis 323 Clipper

Wolfgang

Bali4.3 Magic 3

Abwicklung in der Marina ok, die Magic 3 ist aber leider in einem ziemlich schlechten Zustand gewesen ( schon bei der Übernahme!), überall Schrammen und lose Türknöpfe etc. , die Segel in sehr schlechten Zustand! Da wurde wohl schon lange nichts mehr gewartet etc. Mit freundlichen Grüßen Wolfgang Hassler

Września 2025, Castellammare di Stabia, Włochy na jachcie Bali 4.3

Hans-albrecht

Schlechte kommunikation

Die Kommunikation ging über zu viele ecken und die richtigen Ansprechpartner wurden zu schlecht kommuniziert... Es wurden extras angeboten welche beim vercharterer nicht mehr exisitieren

Sierpnia 2025, Toulon, Francja na jachcie Jeanneau Sun Odyssey 45

Operator Czarteru odpowiedział na tę opinię 09.10.2025

Here are our answers :

1. Regaring the communication:

We don’t understand : they had 2 interlocutors. Each has his phone.

Please see the attachment: it is the first page of the boat's user manual, which is on board.

I don't know what extra the customer is talking about.

2. Regarding the cleaning:

This comment is completely unfounded.

The cleanliness of our boats is meticulously checked before each departure.

The hirer completes a full inventory, then a SET SAIL boat manager comes for the check : answer any questions the customer may have, and verify that they have found everything.

Yet he gives us a 5 out of 5 for chekin and checkout – inventory is included in this service

Sorry if the client was not totally satisfied but we did our best.

Ta odpowiedź przedstawia osobistą opinię przedstawiciela firmy czarterowej, a nie Marenauta.

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