Opinie | Marenauta

Ora mi è difficile ricordare tutti i particolari . Il proprietario della barca era a Atene e non voleva che l'agenzia a Lefkas , dove Voi vi siete appoggiati, riparasse e spendesse dei soldi . C'erano cose da sistemare ,comunicate dagli equipaggi precedenti , ma mai messe a posto e quindi ce le siamo ritrovate tutti noi . Alla fine l'agenzia ha sostenuto anche delle spese per venire a fare assistenza . Soldi che io non ho pagato , pero' firmando una carta dove dicevo che "non pago in quanto non sono d'accordo "

Lipca 2017, Lefkas na jachcie Elan 444 Impression

Claudia

Lagoon 39 Karibik

Die Inseln sind einfach ein Traum, der Vercharterer ein Alptraum

Stycznia 2018, Le Marin na jachcie Lagoon 39

Dieter

Kornaten im Herbst

Wer die Ruhe liebt kann im Septemner/Oktober die Kornaten besuchen, allerdings ist das eine oder andere Restaurant dann bereits geschlossen. Dafür hat man keine Probleme mit freien Anker- und Liegeplätzen

Września 2017, Sukosan na jachcie Cyclades 43.4

Andreas

Palermo

Wir waren sehr zufrieden mit unserem Törn. Der Charterer in Palermo liegt in den Punkten Freundlichkeit und Service weit hinter dem, was wir sonst gewohnt sind.

Czerwca 2017, Palermo na jachcie Dufour 382

Paolo

Splendidi Caraibi

Siamo stati in gruppo, 18 persone su due catamarani ed è stata una splendida esperienza. Unica nota negativa la società di charter, che pur avendo noleggiato dal sabato, non ci ha lasciato partire prima delle ore 11 della domenica.

Stycznia 2018, Le Marin na jachcie Nautitech 441

Operator Czarteru odpowiedział na tę opinię 13.02.2018

We are sorry to read that you were not completely satisfied with our service.

However it is well stated in our offers that the boarding is at 6 pm and check in done the next morning.
That is because daylight is needed for the check (for example visual check of sails). And in the Caribbean it gets dark at 6 pm. So a technical briefing is only possible the next morning.

Maybe you expected an evening check in, like in the Mediterranean, where in summer it gets dark later and that is possible... However in Caribbean most flights arrive in the afternoon /evening which is usually too late for a check in on Saturday (during daylight) and the clients leave the boats on check out day only at 10 pm (not 8/9 am like its common in the Med)

Also night sailing is forbidden so they could have not left the same evening after 6pm boarding.

Ta odpowiedź przedstawia osobistą opinię przedstawiciela firmy czarterowej, a nie Marenauta.

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