Beoordelingen | Marenauta

A

Alix

Sailing in Croatia

The boat was in good condition and we had a lovely time. Perhaps it could have had more cutlery. The week was exceptionally hot and we were happy to have the air condition. The check-in wasn't efficient as we came at 2pm and only managed to leave at 6pm after applying pressure on the Charter. When returning the boat there was a huge cue at the gas station. The old outboard engine broke on first use and the Charter did not want to make any commercial effort. Very disappointing.

Augustus 2026, Pula, Kroatië met een Jeanneau Sun Odyssey 380 - 3 cab.

Het Charterbedrijf heeft gereageerd op deze beoordeling 19.08.2026

Thank you for your feedback. We are glad to hear that you enjoyed your time on board.

We would, however, like to clarify a few points regarding your review.

The standard check-in time is 5:00 PM. An early check-in at 2:00 PM normally costs €200, but this fee was not charged to you. Nevertheless, you were accommodated as an early check-in guest and were able to board the boat after 2:00 PM. Since you were able to depart as early as 6:00 PM, we believe that the time provided for the check-in and handover was more than reasonable.

Regarding the queue at the fuel station upon returning the boat, unfortunately, this is something beyond our control. During the peak season, fuel stations can naturally become very busy. Better planning and organization of the return time can certainly help to avoid the busiest periods, but the actual queue at the station is not something we can influence.

As for the outboard engine, when a guest takes the engine, the fuel tank is provided full, together with an additional 5 litres of petrol. At check-out, both the tank and the additional fuel were empty, which confirms that the engine had been used. Furthermore, the outboard engine was returned with a damaged propeller, for which you were not charged.

After the guest reported an issue with the outboard engine, after check out, our mechanic went to inspect it. After checking the engine, the mechanic started it normally and it was running without any apparent issue. This is also why we were surprised by the statement that the engine had broken on its first use.

Considering all of the above, we therefore find it difficult to understand the low ratings given for hospitality and the check-in/check-out procedure, as in your particular case we went beyond our standard arrangements to accommodate you and provide you with an early check-in at no additional cost.

Nevertheless, we appreciate your feedback and are pleased that you enjoyed the boat and your holiday overall.

Dit antwoord vertegenwoordigt de persoonlijke mening van de vertegenwoordiger van het charterbedrijf en niet van Marenauta.

F

Filippo

Dufour Yachts Dufour 520 Grand Large Bama Yachts

Scaletta plancetta di poppa si piega e manca di un supporto per le mani rendendo difficile e pericoloso il reimbarco. La plancetta è troppo alta rispetto al filo dell'acqua. La catena risulta sporca e vecchia, si è inceppata 2 volte

Juli 2026, Korfoe, Griekenland met een Dufour Yachts Dufour 520 Grand Large

K

Kristina

More, more...

Imali smo jako lijep odmor! Sve je prošlo super!

Augustus 2026, Medulin, Kroatië met een Dufour Yachts Dufour 460 Grand Large

M

Marc

Excellente Qualität (Bot) und Service

...das Boot war in sehr gutem Zustand, sauber, ...Service zeitnah, flexibel und kundenfreundlich zu wiederholen, vielen Dank

Juni 2026, Izola, Slovenië met een Beneteau Oceanis 41.1

G

Giovanni

Esperienza fantastica con Marea Yachting e Marenauta

Abbiamo noleggiato una barca a vela a Lefkas dad agosto 2026, l'accoglienza dello staff impeccabile, il personale si è dimostrato molto qualificato professionale e sempre disponibile per tutta la vacanza. La barca, 45 piedi a vela, era molto confortevole, ideale per godersi il mare splendido delle isole Ioniche.

Augustus 2026, Lefkada, Griekenland met een Elan 45

B

Boris

Prijeten dopust

Enostaven prevzem in vrnitev plovila. Prijazno osebje.

Augustus 2026, Biograd na Moru, Kroatië met een Jeanneau Merry Fisher 795 Series 2

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