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Beoordelingen van onze klanten

Ivan

Kornati

Savršeni godišnji odmor Brod odličan....

Juli 2023, Biograd met een Greenline Yachts Greenline 33

Andrea

Setrtimana in vela

Tutto ok barca in buone condizioni e nulla da segnalare

Mei 2023, Kaštel Gomilica, Kroatië met een Elan Impression 40

Lorenzo

Barca in ottimo stato e ben equipaggiata

Partenza da ACI Marina di Pomer. Molto comodo per vedere l’Istria o le Isole del Quarnaro. Tutto perfetto.

Maart 2024, Pomer met een Dufour 460

Pietro

Due settimane alle Seychelles

Ottimo il servizio di Marenauta e l’accoglienza a Mahe, rapidi e professionali. Ripeteremo sicuramente!

Maart 2024, Mahé, Seychellen met een Fountaine Pajot Isla 40 - 4 cab.

Zeljko

Trogir-Korčula

Like every year we took this trip i September. This time we started out from Marina Trogir, sailed all the way to Korčula and back. Had some issue with smoke coming out of exhaust, but after consultation with base manager we continued further. Had no other issues with the boat, everything was pretty much ok with a boat of that age. We did not get much wind during these 6 days so we mostly did motoring while not anchored and fishing.

September 2023, Trogir, Kroatië met een Bavaria Cruiser 34

Het Charterbedrijf heeft gereageerd op deze beoordeling 26.03.2024

Thank you for the feedback.
We are very pleased Mr Zeljko was satisfied with his charter and we hope to welcome him again!

Dit antwoord vertegenwoordigt de persoonlijke mening van de vertegenwoordiger van het charterbedrijf en niet van Marenauta.

Anoniem

The worst check in

Check in process was a disaster. Although I arrive at the boat at 13.00 and they promise to speed up check in process so I get the boat at 17.00, the base crew did not finished till 19.30. This was a bad start which created a lot of tension and nervosity to me and the crew.

Juli 2023, Lavrio met een Dufour 390 Grand Large

Het Charterbedrijf heeft gereageerd op deze beoordeling 26.03.2024

Dear partner,

The client started the check in at 18:00, exactly according to the charter contract that we have signed.

We understand that he might be very disappointed but we were not only disappointed but devastated.

He managed to entangle his propeller to the anchor chain of a moored boat and not only….

The yacht came back as a disaster with many damages. We indicatively state the following:

1. Damaged Bow thruster

2. Two broken hatches

3. Torn bimini

4. Marks from hitting on the bow, at the keel and on the propeller of the yacht

5. Damaged propeller cutter

6. Two bended stanchions

7. Destroyed speed indicator sensor.

Thank you.

Dit antwoord vertegenwoordigt de persoonlijke mening van de vertegenwoordiger van het charterbedrijf en niet van Marenauta.

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