La pulizia della barca non era adeguata. Abbiamo segnalato alla ocietà di charter che ci ha ridotto la quota per la pulizia dalle 240 euro (mi sembrano veramente elevate) a 120
Het Charterbedrijf heeft gereageerd op deze beoordeling
01.08.2024
Thank you for your feedback!
The good thing is that the yacht was in top condition as the staff’s behavior!
We know we have a real issue with the cleaning company. It’s the biggest in Lefkas and their crew has started to “malfunction”… We try our best, we even go in the yachts after them and finish cleaning ourselves but, sometimes, it’s not enough…
As far as the cost goes, this is what they charge us for bedlinen and outside wash (which I think wasn’t an issue).
The truth is that it’s really difficult to have the cleaning crew at 100% all the time… Noone was born with the dream of cleaning other people’s filth, under the 50 C Greek sun and, as soon as they find an alternative, they leave. And then we get new crew during high season, who don’t know the work and they have to learn instantly…
So, at the end of the day, we keep our yachts in mint condition (as we know how to), try our best with the cleaning and hope that’s enough!
I’m really sorry for the inconvenience Massimo!
Dit antwoord vertegenwoordigt de persoonlijke mening van de vertegenwoordiger van het charterbedrijf en niet van Marenauta.
S
Sashe
Fenomenalno
Sail band kompanija je broj jedan u svom poslu. Sve preporuke
Opušteno, bez nekih problema, iznajmljivanje broda od Marenauta, divni i uslužni u charter bazi u Splitu, i naravno divna ostrva, Brač, Šolta, Hvar, Vus, Korčula...
Barca molto bella, spiegazioni tecniche da parte dello staff tutte in inglese, non si capisce nulla, e questo per una barca così importante può essere un problema, il responsabile della base è piuttosto impaziente e maleducato, se lo chiami per un problema non risponde oppure risponde scocciato, sicuramente non invoglia a tornare.
Base di Portorosa ok a parte gli orari di doccie e servizi igienici che chiudono la sera fino al mattino. In tutte le marine sono aperti 24 h.
Personale del charter gentile è disponibile.
Barca in ordine con tutto funzionante anche se con alcuni dettagli di manutenzione migliorabili.
Thank you for your feedback!
The good thing is that the yacht was in top condition as the staff’s behavior!
We know we have a real issue with the cleaning company. It’s the biggest in Lefkas and their crew has started to “malfunction”… We try our best, we even go in the yachts after them and finish cleaning ourselves but, sometimes, it’s not enough…
As far as the cost goes, this is what they charge us for bedlinen and outside wash (which I think wasn’t an issue).
The truth is that it’s really difficult to have the cleaning crew at 100% all the time… Noone was born with the dream of cleaning other people’s filth, under the 50 C Greek sun and, as soon as they find an alternative, they leave. And then we get new crew during high season, who don’t know the work and they have to learn instantly…
So, at the end of the day, we keep our yachts in mint condition (as we know how to), try our best with the cleaning and hope that’s enough!
I’m really sorry for the inconvenience Massimo!