Ottima organizzazione e assistenza, unica pecca non è possibile effettuare il check out in altro porto, barca in ottime condizioni, unica vera mancanza il conta catena...
Kolovoza 2023, Sibenik sa Galeon 430 Skydeck
G
Gustavo
Muy buen barco. Marina overcrowded
Recepcion de Boomerang rapida y eficiente asi como la devolucion.
El viernes al retornar a la marina mas de una hora de espera.
Todos muy buena voluntad pero se acumulan demasiados barcos a la misma hora
Imbarcazione e equipaggio eccellenti, il capitano Cristos e la nostra hostess Maria gentilissimi e in particolare lei ottima cuoca; siamo stati comodi pur essendo in dieci persone!!! Vacanza da consigliare
Kolovoza 2023, Athens sa Lagoon 50
A
Alberto
Barca vecchia
Abbiamo avuto un problema con un garroccio della randa, che usciva dalla sede, di conseguenza gli ultimi due giorni siamo stati costretti a navigare a motore. Passerella pieghevole di alluminio da dimenticare.
Charter kompanija je dala odgovor na ovu recenziju
14.09.2023
Dear Mr Alberto,
I want to thank you for the feedback, although I see that you are not completely satisfied with the service. Every feedback helps us to try to improve our service and see our work and effort through the eyes of the guest. Most of the defects you mentioned could have been fixed immediately if only you had told us; we didn't know about the problem with the mainsail, especially since everything was fine for the first few days. If you had informed us by phone or message (we have a helpline that you can call at any time), we could have helped you because we have partners on the neighboring islands (Rab, Mali Lošinj, Cres...) who solve such problems. The aluminum folding footbridge is part of the inventory, along with which you can also get the classic wooden one on request. I'm sorry that you didn't mention it to us on the first day when you saw that this aluminum one didn't suit you. All the ship's dishes were washed in a dishwasher, and the bed linen in a professional service. A catamaran of that size is cleaned by three people on Saturdays (two wash the inside and one person cleans the outside). If there was any error on our part, we would remedy the defects upon request.
After re-reading your feedback, it seems to me that all the shortcomings could have been easily resolved and you could have been much more satisfied if only you had informed us in time.
Ovaj odgovor je osobno mišljenje predstavnika charter kompanije a ne Marenaute.
Most of the defects you mentioned could have been fixed immediately if only you had told us; we didn't know about the problem with the mainsail, especially since everything was fine for the first few days. If you had informed us by phone or message (we have a helpline that you can call at any time), we could have helped you because we have partners on the neighboring islands (Rab, Mali Lošinj, Cres...) who solve such problems. The aluminum folding footbridge is part of the inventory, along with which you can also get the classic wooden one on request. I'm sorry that you didn't mention it to us on the first day when you saw that this aluminum one didn't suit you.
All the ship's dishes were washed in a dishwasher, and the bed linen in a professional service. A catamaran of that size is cleaned by three people on Saturdays (two wash the inside and one person cleans the outside). If there was any error on our part, we would remedy the defects upon request.
After re-reading your feedback, it seems to me that all the shortcomings could have been easily resolved and you could have been much more satisfied if only you had informed us in time.