Témoignages de clients
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Août 2021, Palma di Maiorca avec un Bavaria 56
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La Société d'affrètement a répondu à cet avis
06.09.2021
Cette réponse représente l'opinion personnelle du représentant de la société d'affrètement et non de Marenauta.
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Août 2021, Pirovac avec un Elan Impression 45
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Juillet 2021, Sukosan avec un Jeanneau SUN ODYSSEY 36i
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Juillet 2021, San Vincenzo avec un Jeanneau Sun Odyssey 439
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Août 2021, Lefkas avec un Dufour 412 Grand Large
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Thanks for the information.
We respond as follows to the customer's complaint about the final cleaning being charged twice:
According to our charter conditions, the yacht shall be returned in decent condition (broom clean, dishes done, holding tank emptied)
Unfortunately, the customer did not adhere to this condition and returned the yacht in an extremely dirty condition.
When the yacht was returned, the customer was again explicitly informed about the agreed returning terms and given extra time to fix the mess himself.
The customer did not do despite being asked to do so, so that we had to charge for the additional cleaning effort.