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Témoignages de clients
A
Andrej
Dobro  
Lahko bi prej izdajali polovilo, potrebno bilo čakati do 16.00 ure.
Mai 2023, Trogir avec un Elan Elan Impression 50 - 5 + 1 cab.
 
A
Antonio
Grecia ionica fuori stagione  
In giro per le ioniche fuori stagione è tutta un’altra cosa.
Avril 2023, Corfu avec un Dufour 360 GL - 3 cab.
 
Z
Zdenko
Odmor 2023 sa Marenautom  
Vrhunski odmor u organizaciji Marenaute. Čista petica!
Mai 2023, Punat, Croatie avec un Sun Odyssey 419
 
I
Ian
Old tired boat  
This yacht was tired exhibiting too many years of charter It wasn’t clean ….Bimini and spray hood filthy warps cheap and old, Jib old and baggy, anchor too light for size of boat making it difficult to get dug in Autohelm unreliable No instruction manuals (gps bow thrusters autohelm etc)on board Insufficient towels Mandraki is a harbour not a marina and as such has no on land showers or lavatories I get the impression that this charter company is operating on the lowest possible cost I’ve chartered many boats in many countries and I’m sorry to say that without doubt this was the worst
Mai 2023, Rhodes avec un Bavaria Cruiser 41 - 3 cab.
 
La Société d'affrètement a répondu à cet avis 12.06.2023

Thank you for sharing your feedback regarding your recent charter with us. We appreciate your perspective and take your comments seriously. We would like to address some of the points you raised:

The boat's age: The boat is in line with the age stated in the rental contract, and we ensure it is well-maintained. However, we understand that personal expectations may vary.

Cleanliness and condition: We undestand that the cleanliness of the Bimini and spray hood did not meet your expectations. We strive to maintain our vessels to a high standard, and we will address any areas that require attention.

Equipment and manuals: We provide thorough check-in procedures to explain the equipment on board. While we do not have physical manuals of some equipment, we offer 24/7 support for any questions or assistance you may need during your charter.

Facilities at Mandraki: We apologize if there was any confusion regarding the availability of showers and lavatories.. There are facilities behind the main office of Marina Mandraki.

We value your feedback, and it will help us improve our services. We hope that despite the challenges you faced, you were able to enjoy your sailing experience to some extent.

Thank you for choosing our charter company, we appreciate your effort to sail and we will be very happy to see you again on one of our next charters.
Cette réponse représente l'opinion personnelle du représentant de la société d'affrètement et non de Marenauta.
L
Luis
1 week in greek islands  
Nice boat, lovely host, great hospitality. We miss the time saling rather than engine that we requested from the begining, otherwise it was very good.
Mai 2023, Mykonos avec un Dufour Yachts Dufour 48 Catamaran
 
L
Luca
Aprile in Costa Smeralda Dufour 360  
Ottima e collaudata esperienza con Marenauta; sempre molto reattivi e disponibili per cercare di proporti il meglio e rispondere a tutte le tue domande. Il Charter si è rilevato estremamente affidabile e professionale mettendo a disposizione una barca pulita ed efficiente senza sorprese. Il check in rapido ma comunque accurato ci ha permesso di lasciare gli ormeggi direttamente in serata e godere da subito della vacanza. Ottimo il briefing nautico che tramite uno skipper esperto illustra le peculiarità della zona di navigazione, i pericoli e i ripari più sicuri. Navigare in Aprile è impagabile e permette di godere in quasi completa solitudine di posti fantastici. Basta un poco più di attenzione alla meteo e sfruttare con delle belle passeggiate le giornate che ti constrigono a stare riparato.
Avril 2023, Olbia, Italie avec un Dufour Yachts Dufour 360 GL - 3 cab.
 
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