Comentarios de nuestros clientes
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Junio 2024, Novi Vinodolski con un Elan Impression 45
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Junio 2024, Novi Vinodolski con un Dufour 460 GL - 5 cab.
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Junio 2024, Biograd con un Elan Impression 43 PRESTIGE
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La empresa de alquiler respondió a esta opinión
01.08.2024
Esta respuesta es la opinión subjetiva del representante de la empresa de alquiler y no de Marenauta.
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Thank you for your feedback!
The good thing is that the yacht was in top condition as the staff’s behavior!
We know we have a real issue with the cleaning company. It’s the biggest in Lefkas and their crew has started to “malfunction”… We try our best, we even go in the yachts after them and finish cleaning ourselves but, sometimes, it’s not enough…
As far as the cost goes, this is what they charge us for bedlinen and outside wash (which I think wasn’t an issue).
The truth is that it’s really difficult to have the cleaning crew at 100% all the time… Noone was born with the dream of cleaning other people’s filth, under the 50 C Greek sun and, as soon as they find an alternative, they leave. And then we get new crew during high season, who don’t know the work and they have to learn instantly…
So, at the end of the day, we keep our yachts in mint condition (as we know how to), try our best with the cleaning and hope that’s enough!
I’m really sorry for the inconvenience Massimo!