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marenauta®
  
 
Customer testimonials
M
Mauro
Ottimo armatore, Ottima barca  
Barca armatoriale, normalmente gestita e guidata dall'armatore, tenuta con cura ed amore non dimostra gli anni che sono scritti sulla licenza. L'armatore e la compagna sono persone estremamente cortesi e disponibili.
August 2019, Lefkada with Beneteau Oceanis 43
 
E
Erik
Viaggio positivo  
Barca ottima, un po' troppo lunga l'attesa del check-in.
August 2019, Scarlino, Italy with Jeanneau Sun Odyssey 479
 
A
Alexander
Bali 4.1 / Lefkas / Oktober 2019  
Super schönes Segel Revier Die Bali 4.1 ist eigentlich ein *Hausboot*, Segel Eigenschaften sind eingeschränkt aber trotzdem ein tolles Boot
September 2019, Lefkas with Bali 41.1
 
F
Francesco
Beautiful boat and a very kind shipowner  
The best shipowner i have Met,very kind and helpful. I liked the private dock, rough but reserved and quiet. Well maintained and very marine boat.
August 2019, Pula with Sun Odyssey 40.3
 
S
Stefano
Bandol  
Molto freddo, maestrale cattivo e pochi ridossi. Il marina di Bandol è praticamente inesistente.
August 2019, Bandol, France with Sun Odyssey 439
 
S
Saverio
Excellent holiday, with a last-minute dark spot  
Reservation by Marenauta was good, with a good communication. The local charter provided for timely transportation from the Catania Airport to Portorosa and return, with a stop at Taormina on the return. The boat (and the entire fleet) was new and delivered clean and well equipped (security, cords, galley stoves, towels, etc..). The dark spot came from the insurance concluded via Marenauta (we did 2: one in case of cancellation, and one for the deposit, in case of damages, losses, etc..); it happened that during the navigation we have lost a cushion, for which the charter asked us €200. The request came on Friday evening, when we brought the boat back to the base. Besides their claim of answering 7/7 h24, there was no way to communicate with the insurance before Monday h 11.00 am (two days later, when we had already paid the €200 and flight back home). When we did, we found out that the insurance not only did not cover our specific case, but the list of exclusions in the contract (sent automatically via email after the payment of the insurance) was so long and broad, that it actually covers NOTHING (in principle, it shall cover the deposit, so everything that has an impact on it). We will never make a EIS Insurance again, and I recommend to avoid this insurer. Also, I recommend Marenauta to find a different partner for the insurance, as this is a very bad one.
October 2019, Portorosa with Beneteau Oceanis 51.1
 
Marenauta responded to this review 29.10.2019

We would like to thank the Customer for his feedback and for the criticisms regarding the insurance pack. 
Only to point out that  EIS insurance conditions (with all the exclusions ) are attached to the Contract sent to the Customer before the subscription of the premium insurance. 
It is possible to read the contract and decide whether to activate or not the insurance. 
Unfortunately, there is no other insurance that covers the security deposit without exclusions or deductibles amount.
This response is the subjective opinion of Marenauta.
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