Reviews | Marenauta

M

Maximilian

Perfect holidays

Super Betreuung durch den Vermieter. Alles hat funktioniert.

September 2019, Zadar with Adria 1002

Filippo

Ioniche 2019, Oceanis 46.1

Posti bellissimi grandi navigate oltre 289 mn. Barca nuova come da descrizione. Meno buono il charter, quasi una giornata di attesa per check-out per poi non trovare nulla. Tutto era a posto...!!!!

July 2019, Lefkas, Greece with Beneteau Oceanis 46.1

The Charter Company responded to this review 30.09.2019

Thank you for the feedback.

I see that the client has rated check in and check out procedures with 1.

I would like to point out that the client checked in very early at 14:00 and by 17:00 he had already left the marina.

Regarding check out we did the main check out on Friday evening and told the clients that we were waiting for the diver to check the hull . As it was already late, we told them that on Saturday morning at 09:00 they can come to the office to finish also with the paper work as is the standard procedure. So we don't understand why they say they had to wait for a whole day for check out? Also they had made a damage to the boat as they had broken one of the hatches so - all was not found to be ok.

Finally on our final report, they have rated check- in and check out procedures with excellent 5 stars so it seems a bit inconsistent to rate check in and check out with 1/5 now on this feedback.

Thank you.

This response is the subjective opinion of the management representative and not of Marenauta.

U

Umberto

First 35 Croazia

Ho preso a noleggio il First 35 per la prima volta e ammetto che avevo dei dubbi sulla comodità della barca.Arrivato in marina ho visto che le barche erano tutte recentissime e in ottimo stato e dopo una settimana a veleggiare con grandi soddisfazioni anche con poco vento posso assolutamente consigliarvi questa barca. Organizzazione Marenauta impeccabile

August 2019, Kastel Gomilica with Beneteau First 35

E

Erminio

Vacanza in famiglia

Barca datata ma efficiente, da migliorare la dotazione delle stoviglie.

August 2019, Lefkas with Bavaria 40 Cruiser

M

Marcello

Ottima esperienza fra le isole di Sibenik e le Incoronate.

Esperienza più che positiva. Barca molto recente, pulita, ben equipaggiata e semplice da portare. Check-in e check-out veloce ed efficiente. Staff del charter gentile ed efficiente. Luoghi molto belli (isole di Sibenik e Incoronate), anche se a metà agosto non è sempre facile trovare posto alla boa. Si trova sempre comunque l'alternativa: in rada, nei porticcioli dei paesi o in marina.

August 2019, Vodice with Jeanneau Sun Odyssey 389

Anonymous

Professionelle Abwicklung

Stets schnelle Antworten erhalten, alles lief sehr freundlich und professionell ab. Wir würden wieder über Marenauta buchen! Das Boot war ok, aber technisch nicht auf dem neuesten Stand. Funktioniert hat alles, aber es war schon sehr teuer im Angesicht des nicht übermäßig guten Zustandes des Bootes.

September 2019, Split with Jeanneau Prestige 36 Fly

The Charter Company responded to this review 01.10.2019

Dear Client,

Thanks for your comment! We are glad that you were satisfied with your vacation on our boat!

Also, we are glad that you've been honest, and that you have rated us with a high rating. This encourages us to put even more effort into providing the best possible service.

We agree that the ship is not brand new, but therefore the price is set in a compromise manner according to the condition of the ship and the equipment it offers (generator, air conditioning, hydraulic pasarela, fly bridge, ...).

It is very important for us that everything on board worked well, because it is the result of our efforts and expertise, and that's our best reward.

In the belief that positive experiences will bring you back to us again, I send my warmest regards!

This response is the subjective opinion of the management representative and not of Marenauta.

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