Reviews | Marenauta

Dear Mr. Eduard,
Thank you for taking the time to share your feedback regarding your charter of the Lagoon Lagoon 380 S2 'Love Song' in Biograd. We value all customer feedback as it helps us continuously improve our services.
We understand that your check-in experience did not... Show more

Helmut L.

• 1 review

Nice team but very poorly maintained and partly broken sailing boat

Takeover and return were smooth and friendly, but many things on the boat were not in order: - The fridge did not cool, many foods spoiled - The diesel gauge always showed full - The dinghy lost air very quickly - Water leaked in at several places when it rained; we had to put... Show more

Marenauta translation · View original (German)

September 2024 Sukosan, Croatia Jeanneau Sun Odyssey 349

Hubert R.

• 1 review

I have never experienced anything like this.

The so-called harbour is a scrapyard for decommissioned boats; there were no showers, no toilets and no staff present, who were only ever reachable by phone.

Marenauta translation · View original (German)

September 2024 Porto Rotondo Lagoon 380 S2

Reply from Sailing Sicily 22.10.2024

We are sorry that the client felt bad about his charter week.
The Marina is a natural paradise in the area and the online procedure for assistance make all the communications go faster and be more efficient.
We are sorry the client didn’t like the service and we hope we will... Show more

Alessandro P.

• 1 review

Not very satisfied

I have to be honest, we let many things slide. I booked a boat with furling mainsail and bow thruster as we had a reduced crew and for me that was essential. The bow thruster is broken and not working and apparently has been for some time, so I would have preferred to be told.... Show more

Marenauta translation · View original (Italian)

September 2024 Castiglioncello, Italy Beneteau Oceanis 40.1

Reply from Spartivento 15.10.2024

We are sorry for the discomfort onboard on Clio.
Therefore, we are offering you a 5% discount on your next booking with us.
We hope to have the pleasure of welcoming mr. Pappone aboard our boats again, and we wish you a pleasant day.

Claudio T.

• 1 review

Boat condition

The boat was poorly maintained, with oxidised mirrors in the heads, cutlery, plates and glasses all mismatched, and rust spots on the rudder etc.; I would not recommend at least that particular boat

Marenauta translation · View original (Italian)

September 2024 Lavrio, Greece Hanse Yachts Hanse 418

Reply from Dynamic Sailing 17.10.2024

We are very sorry to hear about the discomfort of some of the hospitality equipment on board like the mirrors and the cutlery. We would have been more than happy to replace them if they had been brought out to our attention. However, at the same time we are pleased to hear that... Show more

Marco G.

• 1 review

Safety-related deficiencies

Overall we had a lovely holiday. The whole thing was marred, however, by poor maintenance of the boat, which in my opinion is also safety-relevant and therefore unacceptable. Overall the boat was in good condition. However, fitted equipment should also work. Unfortunately that... Show more

Marenauta translation · View original (German)

September 2024 Trogir, Croatia Bavaria 33 Cruiser

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