Reviews | Marenauta

Check in process was a disaster. Although I arrive at the boat at 13.00 and they promise to speed up check in process so I get the boat at 17.00, the base crew did not finished till 19.30. This was a bad start which created a lot of tension and nervosity to me and the crew.

July 2023, Lavrio with Dufour 390 Grand Large

The Charter Company responded to this review 26.03.2024

Dear partner,

The client started the check in at 18:00, exactly according to the charter contract that we have signed.

We understand that he might be very disappointed but we were not only disappointed but devastated.

He managed to entangle his propeller to the anchor chain of a moored boat and not only….

The yacht came back as a disaster with many damages. We indicatively state the following:

1. Damaged Bow thruster

2. Two broken hatches

3. Torn bimini

4. Marks from hitting on the bow, at the keel and on the propeller of the yacht

5. Damaged propeller cutter

6. Two bended stanchions

7. Destroyed speed indicator sensor.

Thank you.

This response is the subjective opinion of the management representative and not of Marenauta.

Alexandre

Could be much better

The boat was very beautiful but we had several problems with the battery and energy that were not solved. The end of the trip we suffered a bribe from a diver that told us that if we do not pay him some money, he would tell the Marine that we had a piece of rope stuck in the propeller (that we didnt, we made sure of that, we dive under the boat before to check if was all okay) and since we did not accept that absurd situation, we needed to pay 200€ for the marine because of what he said. It was a very bad and annoying situation that the company was aware of this, an employee watched the diver make the proposal and pretended to not see it.

August 2023, Pirovac, Croatia with Lagoon 450 F - 4 + 2 cab.

Ian

Sailing Aeolian Islands - late season (Sept)

We have chartered a lot in Australia and many areas ofthe Mediteranean. Last year we chartered a very well maintained Dufour 460 for 5 adults and 2 of our 20 something children - and had a fabulous holiday; the islands all had an amazing different character - Lipari , Salina , Panarea and - well worth a visit if not to windy to Filicudi Mooring field. Marenauta were super helpful and we will definately charter again through them.

October 2022, Portorosa, Italy with Dufour Yachts Dufour 460

Martin

Le Marin Lagoon 450 charter

Overall, this was a very good holiday, and the boat was as it should be. However, there were some issues, which were frustrating.

January 2024, Le Marin, Martinique with Lagoon 450 SporTop

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