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Massimo

VACANZA DELFINO

Ottimo e rapido il check in ed out

September 2025, Salerno, Italy with Beneteau Oceanis 38.1

Anonymous

Segeln um Elba

Das Boot war in einem guten Zustand mit kleinen Mängeln (Anemometer, Lampe am Kartenplotter defekt) Die Übergabe- nahme war gut organisiert und verlief reibungslos.

September 2025, Castiglioncello, Italy with Bavaria C42

Pierluigi

Ottimo

Barca ordinata, pulita, corrispondente alla discrezione, Charter molto disponibile, zona di navigazione stupenda

September 2025, Punta Ala, Italy with Beneteau Oceanis 323 Clipper

Wolfgang

Bali4.3 Magic 3

Abwicklung in der Marina ok, die Magic 3 ist aber leider in einem ziemlich schlechten Zustand gewesen ( schon bei der Übernahme!), überall Schrammen und lose Türknöpfe etc. , die Segel in sehr schlechten Zustand! Da wurde wohl schon lange nichts mehr gewartet etc. Mit freundlichen Grüßen Wolfgang Hassler

September 2025, Castellammare di Stabia, Italy with Bali 4.3

Hans-albrecht

Schlechte kommunikation

Die Kommunikation ging über zu viele ecken und die richtigen Ansprechpartner wurden zu schlecht kommuniziert... Es wurden extras angeboten welche beim vercharterer nicht mehr exisitieren

August 2025, Toulon, France with Jeanneau Sun Odyssey 45

The Charter Company responded to this review 09.10.2025

Here are our answers :

1. Regaring the communication:

We don’t understand : they had 2 interlocutors. Each has his phone.

Please see the attachment: it is the first page of the boat's user manual, which is on board.

I don't know what extra the customer is talking about.

2. Regarding the cleaning:

This comment is completely unfounded.

The cleanliness of our boats is meticulously checked before each departure.

The hirer completes a full inventory, then a SET SAIL boat manager comes for the check : answer any questions the customer may have, and verify that they have found everything.

Yet he gives us a 5 out of 5 for chekin and checkout – inventory is included in this service

Sorry if the client was not totally satisfied but we did our best.

This response is the subjective opinion of the management representative and not of Marenauta.

Karl

Guilty Pleasure Catamaran 46

Nicht alle Toiletten waren in einem einwandfreiem Funktionszustand.

September 2025, Sukosan, Croatia with Lagoon 46

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