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Kundenberichte
A
Anonymer
The worst check in  
Check in process was a disaster. Although I arrive at the boat at 13.00 and they promise to speed up check in process so I get the boat at 17.00, the base crew did not finished till 19.30. This was a bad start which created a lot of tension and nervosity to me and the crew.
Juli 2023, Lavrio mit Dufour 390 Grand Large
 
Der Charter Company hat diese Bewertung kommentiert 26.03.2024

Dear partner, 

The client started the check in at 18:00, exactly according to the charter contract that we have signed. 

We understand that he might be very disappointed but we were not only disappointed but devastated. 

He managed to entangle his propeller to the anchor chain of a moored boat and not only…. 
The yacht came back as a disaster with many damages. We indicatively state the following: 

1. Damaged Bow thruster
2. Two broken hatches 
3. Torn bimini 
4. Marks from hitting on the bow, at the keel and on the propeller of the yacht
5. Damaged propeller cutter 
6. Two bended stanchions 
7. Destroyed speed indicator sensor. 

Thank you.
Diese Antwort ist das persönliche Kommentar eines Vertreters des Charterunternehmens und nicht das von Marenauta.
F
Fabio
Bella barca  
La barca si è presentata in buone condizioni. Vacanza spettacolare come sempre nelle Ioniche
Juli 2023, Paleros, Griechenland mit Bavaria 36 Cruiser
 
M
Mattia
Bravi, ma non abituati alla clientela che naviga  
Esterno in ottimo stato, ma delicata. Non assicurata per ore notturne. Motore delicato, consuma olio. Personale gentile ma molto lento nelle procedure.
September 2023, Portoferraio mit Dufour Yachts Dufour 310 GL
 
Marco
Barca vecchiotta ma comoda  
Sfortunatamente, l'imbarcazione non è giovane, ma regge bene gli anni. La pulizia non era al top, principalmente perché i precedenti ospiti hanno tardato con il checkout, costringendo l'armatore a fare le pulizie in fretta per consentirci di partire e raggiungere l'Elba entro il pomeriggio. Le dotazioni e lo stato generale della barca non sono delle migliori. È comprensibile che durante quei mesi possa essere difficile mantenere tutto in perfetto ordine. Abbiamo riscontrato plafoniere attaccate con lo scotch, filtri dello scarico intasati, pioggia che filtrava dagli oblò, tappi mancanti nei pozzetti e mancanza di luci nel pozzetto o batterie scariche sulle torce. Questi sono problemi risolvibili, ma che non sarebbero presenti su imbarcazioni più recenti o costose. L'armatore è stato disponibile e professionale. Si nota chiaramente che ha molta esperienza nel settore.
August 2023, Porto Ercole, Italien mit Bavaria 40
 
A
Alexandre
Could be much better  
The boat was very beautiful but we had several problems with the battery and energy that were not solved. The end of the trip we suffered a bribe from a diver that told us that if we do not pay him some money, he would tell the Marine that we had a piece of rope stuck in the propeller (that we didnt, we made sure of that, we dive under the boat before to check if was all okay) and since we did not accept that absurd situation, we needed to pay 200€ for the marine because of what he said. It was a very bad and annoying situation that the company was aware of this, an employee watched the diver make the proposal and pretended to not see it.
August 2023, Pirovac, Kroatien mit Lagoon 450 F - 4 + 2 cab.
 
D
Davide
Great week in Croazia  
We spent a week cruising in the beatifull Kornat Island arcilelago. Boat was super comfortable weather great. We could not imagine to have a better vacation.
August 2023, Pirovac, Kroatien mit Elan Elan Impression 45.1
 
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