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Opis
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Pozicija Palairos, Grčija
Leto 2020
Kabine 4
Ležišč 8+2salon
Osebe 10
Tip glavnega jadra Klasično
Kopalnice 2
Dolžina 13.51 m
Rezervoar za vodo 540 l
Motor 1 X 51 HP
Ugrez 1.75 m
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null
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Oprema
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Avtopilot
Generator
Inverter
Električni wc
Klima
Bow thruster
Solarni paneli
Razsoljevalnik
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Pokaži vso opremo
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Dodatne informacije
Tukaj najdete dodatne informacije, ki jih je posredovala charter družba.
Poudarek
Refundable Security Deposit Policy A refundable security deposit applies only if the client provides valid charter deposit insurance either from an external insurance company or from client’s broker, maximum one week before the start of the charter. Accepted examples include: Pantaeunius - https://www.pantaenius.com/de-en/ Yachtpool - https://yacht-pool.com/last-minute-en/?partner=mgyachts In all other cases, a non-refundable deposit is mandatory.
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{"checkin":"2026-06-13","durata":7}
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Izberi datum odhoda
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Vnesi datum odhoda za iskanje cene
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Ocene ladjarja: MG Yachts
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Sprejem
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Postopek prijave/odjave
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Pomoč med plovbo
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34 oseb priporoča tega ladjarja
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Insufficient boat condition and missing communication
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Dear Marenauta-Team,
Thank you for giving me the opportunity to provide feedback. To be honest, I had expected to hear from you proactively, especially since I reported a number of serious issues during the charter.
My experience was unfortunately far from satisfactory. The condition of the boat significantly affected our trip and fell well below what I would expect from a professionally managed charter operation.
The following message was sent to the charterer, who assured me that it would be forwarded to you:
„Hello Tasos,
As we are returning to Gouvia tomorrow, I wanted to inform you in advance about several issues we experienced during the charter.
Unfortunately, the condition of the boat was disappointing and below expectations. To help avoid similar problems for the next crew, the following points should be checked before the boat is rented again:
* The main battery is extremely weak. Even with almost nothing running, the voltage quickly drops to 11V, triggering the alarm at night and waking us up. We regularly had to run the engine while anchored.
* The boiler is leaking, which flooded the bilge with hot water. As a result, we could no longer use hot water.
* We assume the freshwater tank is leaking, as the tank is empty after a day despite very limited water usage and no showering.
* The pump runs unusually long and loud, even with minimal water usage.
* The wind sensor at the top of the mast is stuck, so no wind speed is displayed.
* The navigation system froze and only worked again after a factory reset.
* The onboard displays and panels show information such as water depth irregularly. At times we had to anchor without reliable depth data.
* The left control panel cannot be properly used because the enter button is defective.
* The shore power cable was already defective and had to be replaced. Otherwise, we would not have had shore power from the first night.
* Smaller organizational issues also added to the experience: the promised welcome package was missing, and I did not receive the requested contact information.
We documented all issues with photos and videos and can show them to you tomorrow if needed.
I understand that minor defects can happen on any charter boat, but I could not rely on several essential systems on this boat. The number and seriousness of these issues are unlike anything I have experienced on previous charters.
Given the overall condition and the impact on our trip, I believe some form of compensation or refund would be appropriate. I would appreciate hearing what solution you can offer.
Best regards“
To date, I have not received any response, acknowledgement, or statement from you regarding these issues. This lack of communication is disappointing, particularly considering the number and severity of the defects reported.
A professional response and a serious review of the situation would have been the minimum expectation. Instead, I am left with the impression that customer feedback and legitimate concerns are not being taken seriously.
As a result, my overall impression of both the charter experience and your handling of the matter afterwards is very negative. Based on this experience, I would currently neither charter through you again nor recommend your services to friends, family, or fellow sailors.
I would still appreciate receiving your position on this matter and hearing what steps, if any, you intend to take to address both the reported defects and the lack of follow-up communication.
Kind regards
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Mare
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La nostra esperienza con Marenauta è stata molto positiva.
Ho già fatto diverse vacanze in barca a Vela,e questa è la prima con Marenauta; dal punto di vista dell'imbarcazione posso tranquillamente dire che la barca era perfetta, nessun imprevisto mai..super curata e tenuta in ottimo stato, barca comoda e accessoriata, nella quale abbiamo potuto muoverci e disporre di tutto in totale libertà, cosa che non accade sempre. In merito ai posti visti , essendo stata già più volte in quelle zone , non abbiamo visitato luoghi da woww ne ho visti di più belli nelle scorse esperienze, probabilmente con lo skipper , bravissimo per carità, non ci siamo intesi precisamente sul genere di posti che avremmo preferito, si belli ma a volte un po troppo di comodo probabilmente dovuto al fatto che secondo me al mattino salpavamo con un po troppa calma, o forse sarà che l'ultimo giorno ci ha un po lasciato l'amaro in bocca, perchè l'abbiamo trascorso lontani dalla costa quasi in mezzo al mare con un bel vento sostenuto che ci ha solo fatto pensare che sarebbe stato meglio rientrare il prima possibile, quando conoscendo la zona c'erano sicuramente luoghi più confortevoli e affascinanti nei quali ancorare.
Considerando che noi eravamo un gruppo super affiatato , che non c'è stato nessun problema in barca, cosa non sempre scontata, posso in fine dire che nel complesso uno buona esperienza tranquilla divertente ma la prossima volta mi aspetto altro.
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Beneteau Oceanis 48 - 5 cab.
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Buongiorno,
la vacanza è andata bene, ma abbiamo avuto una serie di problemi
Per prima cosa, non c'era la barca prenotata, e non abbiamo avuto preavviso. Al suo posto c'è stata data un'altra imbarcazione più piccola, 45, e con un bagno in meno.
All'arrivo abbiamo trovato delle soluzioni per fare la spesa che erano delle vere e proprie truffe, non ci hanno dato indicazioni utili a tal fine.
Il supermercato vicino al porto, e quello nel quale ci hanno portati avevano prezzi assolutamente eccessivi, una persona prima di noi ha speso per due carrelli 750 euro, noi ci siamo limitati a comprare il minimo. Ma sarebbe stato utile ricevere qualche indicazione.
Abbiamo fatto un'assicuzione per coprire la franchigia, al costo di 350 euro, pagati in contanti e senza alcuna ricevuta fiscale, con uno scoperto di 600 euro che ci è stato trattenuto integralmente: la randa si è strappata vicino al bordo, e penso fosse già stata riparata e comunque penso che uno strappo sia dovuto all'usura, inoltre ci hanno detto che abbiamo toccato il timone, cosa assolutamente non vera.
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Avgust 2024, Athens s plovilom Lagoon 40 - 4 + 2 cab
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Avgust 2023, Paleros s plovilom Elan Elan Impression 45
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Julij 2023, Lefkas s plovilom Bali Catamarans Bali 4.1 - 4 + 2 cab.
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November 2022, Athens s plovilom Beneteau Oceanis 38.1
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Oktober 2022, Athens s plovilom Beneteau Oceanis 48
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Junij 2022, Lefkas s plovilom Jeanneau Sun Odyssey 37.
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Junij 2022, Paleros s plovilom Beneteau Oceanis 38.1
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Avgust 2021, Lefkas s plovilom Bavaria 34 Cruiser
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Avgust 2021, Paleros s plovilom Lagoon 40
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Avgust 2021, Lefkada s plovilom Bavaria 45 cruiser
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Avgust 2020, Athens s plovilom Jeanneau Sun Odyssey 469
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Julij 2020, Lefkada s plovilom Bavaria 46 Cruiser
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Junij 2019, Corfu s plovilom Bavaria Cruiser 37
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Oktober 2018, Lefkas s plovilom Jeanneau Sun Odyssey 349
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September 2018, Lefkas s plovilom Lagoon 380
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Avgust 2018, Atene s plovilom Beneteau Oceanis 41
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September 2017, Lefkas s plovilom Sun Odyssey 349
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September 2017, Athens s plovilom Bavaria 41 Cruiser
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September 2016, Lefkas s plovilom Bavaria 40
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Avgust 2016, Lefkas s plovilom Lagoon 380
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Avgust 2016, Lefkas s plovilom Bavaria 43 Cruiser
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Avgust 2013, Lefkas s plovilom Bavaria 46
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Charter družba je odgovorila na tvoje mnenje
19.12.2014
Ta odgovor predstavlja osebno mnenje predstavnika charter družbe in ne mnenje Marenauta.
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Avgust 2012, Lefkas s plovilom Bavaria 44
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Julij 2012, Lefkas s plovilom Bavaria 40
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Kje se nahaja plovilo?
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Vreme v Palairos
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Vreme v Palairos
- Jan
- Feb
- Mar
- Apr
- Maj
- Jun
- Jul
- Avg
- Sept
- Okt
- Nov
- Dec
- 30°C
- 27°C
- 24°C
- 21°C
- 18°C
- 15°C
- 12°C
- 9°C
- 6°C
- 3°C
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Druga plovila, ki bi te utegnila zanimati
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The client was reprimanded for delivering the boat late on Saturday when he should have been back Friday evening and had to pay for a scratch on the rudder which he denied even though a divers report was given to him from the previous charter. The boat has 4star certification on Yachtbooker and good reviews from the charters before and after this client. If the windlass was defective the client would have informed us on the trip and we would have repaired it immediately. The same applies for the GPS. In fact no-one sails for 2 weeks on a charter yacht without GPS and windlass as he claims.
The reaction is probably due to the final charged on the card which is upsetting
Best regards
Laurence