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Pričevanja naših strank

Mirco

Ventotene Ischia

Tutto perfetto, peccato per il meteo che non è stato clemente

Oktober 2021, Procida s plovilom Beneteau Oceanis 41.1

Bruno

Splendido week end

Bella barca, ben tenuta e completa di tutto. Servizio al marina perfetto e eccellente servizio per la ricerca e prenotazione della barca.

Oktober 2021, La Spezia s plovilom Oceanis 45

Charter družba je odgovorila na tvoje mnenje 03.11.2021

Gentile Bruno, è stato un piacere averti a bordo della nostra flotta e siamo molto contenti di leggere il tuo commento.

Ci auguriamo di rivederti presto a bordo.

Buon vento!

Ta odgovor predstavlja osebno mnenje predstavnika charter družbe in ne mnenje Marenauta.

Roman

Happy

Alles war tiptop. Wir sind voll zufrieden

September 2021, Lefkas s plovilom Bavaria 34 Cruiser

Franz

Sehr windiger Törn

Lavrio ist sehr gut als Ausgangshafen für Törns in die nördlichen Kykladen oder Euböa. Die Olympic Marina halte ich hier für besser, da deutlich ruhiger, als den Stadthafen von Lavrio.Die Check-In und Check-Out Prozedur von Charter mittels App die man herunterladen muss hat mir nicht gefallen.

Avgust 2021, Lavrio s plovilom Jeanneau Sun Odyssey 439

Charter družba je odgovorila na tvoje mnenje 02.11.2021

We apologise for the inconvenience.

For Us, customer satisfaction is of utmost importance and our goal is to offer the best vacation for your clients while making the booking & check-in experience easy.

While we wish, you had a better experience, it is feedback like this that we learn from and use to improve.

We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.

For the inconvenience caused, we are sorry.

The safety and comfort of our guests is a priority and such service is an unavoidable necessity.

This season we used the App in order to make the contactless Check-in

We understand that you might did not like the App for the digital check-in.

However this was for us important due to covid and a contactless check-in is for all of us better.

Next season we will offer both check-in procedures optional. So the client can decide to use either the traditional check-in or the new digital check-in.

If you give us a chance to earn back your trust, I can assure you that your next sailing experience will be will be perfect.

Ta odgovor predstavlja osebno mnenje predstavnika charter družbe in ne mnenje Marenauta.

Claudio

Trogir

La barca era in ottime condizioni Discretamente pulita ed attrezzata Buona esperienza, grazie.

Avgust 2021, Trogir, Hrvaška s plovilom Lagoon 450 F

Oliver

Upgrate

Haben ein Motorboot Jeanneau NC 33 gebucht. Das Boot hatte aber wohl Probleme mit dem Motor und haben deshalb eine Jeanneau Leder 36 bekommen. War Top!!

Oktober 2021, Trogir s plovilom Jeanneau NC 33

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