La vacanza è stata super - la Croazia a vela è magnifica.
La barca molto bene.
La policy dell'armatore discutibile:
1. Ho fatto il pieno al rientro in porto ma quando ho consegnati la barca sono venuti con una tanica a riempire proprio al limite e mi hanno fatto pagare i 4 litri in più.... eh sì, perché avendo fatto 130 litri di benzina volevo proprio fregare i 4 litri...
2. Il fuoribordo del tender ha funzionato 2 giorni su 15 e non mi hanno voluto dare alcun rimborso.
Charter družba je odgovorila na tvoje mnenje
10.10.2023
Thank you for the clients feedback. Our base gave us the feedback regarding this matter.
We have an intervention team that can solve all the technical issue on board during the charter. Client unfortunately did not contact us at all, or complain there was an issue with outboard engine. At the check-out it was stated that there was a broken window that was charged accordingly, and there were 14 litres (not 4 litres) of fuel still missing, that was charged as well, but without the refueling service, that is usually charged according to the procedure.
We would like to thank you once more for providing us with the feedback as it helps us to improve and ensure we provide the best service possible to the clients.
Ta odgovor predstavlja osebno mnenje predstavnika charter družbe in ne mnenje Marenauta.
G
Gianni
Noleggio barca a vela isole Sporadi
Molto bene in generale, anche se abbiamo avuto due giorni di fermo per allerta generale.
Bene l'accoglienza, pulita barca e nessun inconveniente di funzionamento.
Solo è da proporre l'assicurazione per eventuali fermi che ti permettano di recuperare parte del costo barca.
NON abbiamo avuto sorprese.
La barca era in ottime condizioni, così come tutti i servizi forniti dal Charter, spesa a bordo inclusa.
Inoltre a seguito di un controllo molto dettagliato da parte della Guardia di Finanza, è stato rilasciato il "Bollino Blue" con i complimenti al Charter.
Hat alles prima geklappt. Vom Angebot über Marenauta bis zur Bootsübernahme und Rückgabe vor Ort. Boot war in einem guten Zustand, der Vercharterer vor Ort sehr nett, kompetent und hilfsbereit. Vielen Danke an alle!!!
Our base gave us the feedback regarding this matter.
We have an intervention team that can solve all the technical issue on board during the charter.
Client unfortunately did not contact us at all, or complain there was an issue with outboard engine.
At the check-out it was stated that there was a broken window that was charged accordingly, and there were 14 litres (not 4 litres) of fuel still missing,
that was charged as well, but without the refueling service, that is usually charged according to the procedure.
We would like to thank you once more for providing us with the feedback as it helps us to improve and ensure we provide the best service possible to the clients.