Recenzije | Marenauta

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Hans-albrecht

Schlechte kommunikation

Die Kommunikation ging über zu viele ecken und die richtigen Ansprechpartner wurden zu schlecht kommuniziert... Es wurden extras angeboten welche beim vercharterer nicht mehr exisitieren

Kolovoza 2025, Toulon, Francuska sa Jeanneau Sun Odyssey 45

Charter kompanija je dala odgovor na ovu recenziju 09.10.2025

Here are our answers :

1. Regaring the communication:

We don’t understand : they had 2 interlocutors. Each has his phone.

Please see the attachment: it is the first page of the boat's user manual, which is on board.

I don't know what extra the customer is talking about.

2. Regarding the cleaning:

This comment is completely unfounded.

The cleanliness of our boats is meticulously checked before each departure.

The hirer completes a full inventory, then a SET SAIL boat manager comes for the check : answer any questions the customer may have, and verify that they have found everything.

Yet he gives us a 5 out of 5 for chekin and checkout – inventory is included in this service

Sorry if the client was not totally satisfied but we did our best.

Ovaj odgovor je osobno mišljenje predstavnika charter kompanije a ne Marenaute.

Karl

Guilty Pleasure Catamaran 46

Nicht alle Toiletten waren in einem einwandfreiem Funktionszustand.

Rujna 2025, Sukošan, Hrvatska sa Lagoon 46

Lorenzo

Grecia settembre 25

Ottima organizzazione, disponibili e veloci. nessun problema con la barca, ottima zona per veleggiare a settembre.

Rujna 2025, Athens sa Dufour Yachts Dufour 460 Grand Large

Herbert

Kufner törn

Alles Top, wie immer bei Marenauta, Free Wave Leute freundlich und hilfsbereit, alles gut.

Rujna 2025, Trogir, Hrvatska sa D&D Yachts D&D Kufner 50

Vladimir

Wie immer, sehr schöne Buchten und Häfen

Wetter, das Wasser und Flair sind wie immer zur dieser Jahreszeit hervorragend. Das einzige was uns Stört sind die Preise für Bojen und Hafengebühren.

Rujna 2025, Kaštel Gomilica, Hrvatska sa Hanse 460 - 4 cab.

Martin

Schöne Woche, Boot OK

Alles sehr schön aber das Boot hatte schon einige Macken

Kolovoza 2025, Dubrovnik, Hrvatska sa Lagoon Lagoon 450 F - 4 + 2 cab.

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