Recenzije | Marenauta

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Rodolfo

Tutto ok

Barca in buone condizioni. Attrezzature di cucina scarse, pulizie pessime. Ottimo servizio al checkin e checkout

Listopada 2021, Kos sa Lagoon 380 - 4 + 2 cab.

Robert

First Yacht 53

Ein sehr schönes Boot, mit allen Extras die man sich vorstellen kann.

Rujna 2021, Split sa Beneteau First Yacht 53

Gianluca

Beneteau Oceanis 35.1

Ottima barca con buona tenuta anche con vento forte. servizio ottimo sia alla partenza che all'arrivo.

Lipnja 2021, Castiglioncello, Italija sa Beneteau Oceanis 35.1

Mirco

Ventotene Ischia

Tutto perfetto, peccato per il meteo che non è stato clemente

Listopada 2021, Procida sa Beneteau Oceanis 41.1

Franz

Sehr windiger Törn

Lavrio ist sehr gut als Ausgangshafen für Törns in die nördlichen Kykladen oder Euböa. Die Olympic Marina halte ich hier für besser, da deutlich ruhiger, als den Stadthafen von Lavrio.Die Check-In und Check-Out Prozedur von Charter mittels App die man herunterladen muss hat mir nicht gefallen.

Kolovoza 2021, Lavrio sa Jeanneau Sun Odyssey 439

Charter kompanija je dala odgovor na ovu recenziju 02.11.2021

We apologise for the inconvenience.

For Us, customer satisfaction is of utmost importance and our goal is to offer the best vacation for your clients while making the booking & check-in experience easy.

While we wish, you had a better experience, it is feedback like this that we learn from and use to improve.

We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short.

For the inconvenience caused, we are sorry.

The safety and comfort of our guests is a priority and such service is an unavoidable necessity.

This season we used the App in order to make the contactless Check-in

We understand that you might did not like the App for the digital check-in.

However this was for us important due to covid and a contactless check-in is for all of us better.

Next season we will offer both check-in procedures optional. So the client can decide to use either the traditional check-in or the new digital check-in.

If you give us a chance to earn back your trust, I can assure you that your next sailing experience will be will be perfect.

Ovaj odgovor je osobno mišljenje predstavnika charter kompanije a ne Marenaute.

Claudio

Trogir

La barca era in ottime condizioni Discretamente pulita ed attrezzata Buona esperienza, grazie.

Kolovoza 2021, Trogir, Hrvatska sa Lagoon 450 F

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