Recenzije naših klijenata
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Lipnja 2024, Pomer sa Elan Elan Impression 40
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Lipnja 2024, Dubrovnik sa Dufour Yachts Dufour 48 Catamaran
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Charter kompanija je dala odgovor na ovu recenziju
03.07.2024
Ovaj odgovor je osobno mišljenje predstavnika charter kompanije a ne Marenaute.
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Lipnja 2024, Corfu sa Jeanneau Sun Odyssey 519 - 5 cab.
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Maksimalan izbor
Više od 19000 plovila
Više od 1000 destinacija
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Služba za Korisnike
Pomoć prije i nakon rezervacije
Osiguranje
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Posebne ponude? Prijavi se za primanje newslettera!
I would only like to reply regarding the written feedback by the client:
The reason the autopilot was not working was that someone, (we don't know who) "played with the settings" upon the return, we investigated and fixed the setting immediately.
Secondly the client did not mention anything about the autopilot during his charter, only during the checkout also there was no feedback about a noisy propeller - mentioned either..
As mentioned we solved the VHF problem immediately by phone once they called.
We would appreciate that this feedback would be added to the comments, so that any future clients knows that we take our charter support very seriously and are always supporting the clients.
Finally we are very pleased with the customer Mr Valerio, he took care of the yacht and we will be happy to see him and crew back again.