Recenzije naših klijenata
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Charter kompanija je dala odgovor na ovu recenziju
01.08.2024
Ovaj odgovor je osobno mišljenje predstavnika charter kompanije a ne Marenaute.
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Lipnja 2024, Kastel Gomilica sa Jeanneau Sun Odyssey 440
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Srpnja 2024, Ameglia sa Beneteau Oceanis 45
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Maksimalan izbor
Više od 19000 plovila
Više od 1000 destinacija
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Služba za Korisnike
Pomoć prije i nakon rezervacije
Osiguranje
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Thank you for your feedback!
The good thing is that the yacht was in top condition as the staff’s behavior!
We know we have a real issue with the cleaning company. It’s the biggest in Lefkas and their crew has started to “malfunction”… We try our best, we even go in the yachts after them and finish cleaning ourselves but, sometimes, it’s not enough…
As far as the cost goes, this is what they charge us for bedlinen and outside wash (which I think wasn’t an issue).
The truth is that it’s really difficult to have the cleaning crew at 100% all the time… Noone was born with the dream of cleaning other people’s filth, under the 50 C Greek sun and, as soon as they find an alternative, they leave. And then we get new crew during high season, who don’t know the work and they have to learn instantly…
So, at the end of the day, we keep our yachts in mint condition (as we know how to), try our best with the cleaning and hope that’s enough!
I’m really sorry for the inconvenience Massimo!