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Shmuel

Lack of low standard of yacht

Many low facilities in this yacht: handy toilet pump, not friendly operating of sail's lines, no floating lines, refrigirator not comfortable, turtule not adjusred

September 2022, Göcek, Türkei mit Bavaria Cruiser 41 - 3 cab.

Der Charter Company hat diese Bewertung kommentiert 03.10.2022

The inventory of the yacht is given before the booking. It is not true that there isn’t floating lines, there is floating lines in the boat which is our standard. The sail lines and refrigerator are standard of Bavaria and in very good condition. Manuel toilet is written in the inventory of the yacht, so they should know about it before the charter starts. All navigation tools and equipment in the yacht exists in the boat including Auto Pilot. This boat is just 1 year old and in very good condition. The client has lost one fender and requested us to make favor and didn’t want to pay for it. So we made a favor and didn’t charge any money. Furthermore, after they left the yacht, we realized that they blew up the dinghy and hid it in the bow and didn’t tell to us.

Best regards.

Diese Antwort ist das persönliche Kommentar eines Vertreters des Charterunternehmens und nicht das von Marenauta.

Tina

Excellent customer service

We highly recommend Marenauta to deal with. Customer service is going an extra mile to assist with any issue. We have faced some bank transfer challenges on our side which Marenauta assisted and communicated super professionally to help us and deal in time. The boat was amazing, neat, comfortable and up to expected standard. An amazing holiday with friends and family, looking forward to the nest one😊

Juli 2022, Jezera mit Bavaria Bavaria 50 Cruiser

Peter

Bavaria 40 charter

Over all very happy. Had a great time. Lack of communication from charter a problem. They were a few hours late getting boat ready and fridge didn't really work but all the important things (anchor winch motor etc) in good order. Young guys who were working there were great and we would all do it again maybe next year. Peter

September 2022, Kefalonia mit Bavaria Cruiser 40

Jana

Odlično

Plovilo je težko za pristajanje v marini

Juli 2022, Zadar mit Grginić jahte Mirakul 30

Davide

Paradiso

La Grecia è di per se una certezza, ancora una volta non smentita, vacanza magnifica!

Juli 2022, Lefkas mit Jeanneau Sun Odyssey 36i

Marco

Tutto benone

Barca con soli due anni di vita, in ordine e pulita. Check-in e Check-out veloce e ben organizzato. 500 miglia tra Cicladi, Sporadi orientali e Dodecanneso.. bellissimo!

August 2022, Athens mit Beneteau Oceanis 40.1

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