Kundenberichte
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Juni 2024, Dubrovnik mit Dufour Yachts Dufour 48 Catamaran
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Der Charter Company hat diese Bewertung kommentiert
03.07.2024
Diese Antwort ist das persönliche Kommentar eines Vertreters des Charterunternehmens und nicht das von Marenauta.
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Der Charter Company hat diese Bewertung kommentiert
02.07.2024
Diese Antwort ist das persönliche Kommentar eines Vertreters des Charterunternehmens und nicht das von Marenauta.
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Maximale Auswahl
Mehr als 19000 Boote
Mehr als 1000 Reiseziele
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Kundendienst
Pre- und Post-Sales-Service
Versicherung
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Der Black Friday ist da, sparen Sie großartig!
I would only like to reply regarding the written feedback by the client:
The reason the autopilot was not working was that someone, (we don't know who) "played with the settings" upon the return, we investigated and fixed the setting immediately.
Secondly the client did not mention anything about the autopilot during his charter, only during the checkout also there was no feedback about a noisy propeller - mentioned either..
As mentioned we solved the VHF problem immediately by phone once they called.
We would appreciate that this feedback would be added to the comments, so that any future clients knows that we take our charter support very seriously and are always supporting the clients.
Finally we are very pleased with the customer Mr Valerio, he took care of the yacht and we will be happy to see him and crew back again.