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R
Renato
Imbarcazione pulita, motore ok, assistenza organizzata  
Tutto ottimo, suggerirei di aggiungere qualche stoviglia e accessorio in più, non c'erano tazze, i bicchieri di vetro li sostituirei con quelli di materie plastiche per sicurezza, qualche coperchio per le pentole in più
Juni 2026, San Vincenzo, Italien mit Jeanneau Sun Odyssey 519
 
S
Shai
Waisel Boat parade  
I am writing to share our feedback regarding our recent charter in Volos. We have been sailing the Mediterranean since the 2000s and are highly experienced in Greek waters. While 99% of our trip was a wonderful five-star experience, the checkout process was handled in an highly unprofessional manner by the yacht owner, Effi. Initially, the yacht was in excellent condition, and the base manager, Ria, was incredibly helpful. However, just before returning to Volos, we faced sudden severe weather with winds exceeding 45 knots. Per the owner's instructions, we delayed entering the harbor. During this storm, a bow cushion was swept away by a heavy gust. We view this as a force majeure event, particularly as we were given no specific instructions regarding the security of these cushions during check-in. Upon arrival, Effi presented an immediate invoice of €1,260 just for the cushion. When we contested this, she began adding several unsubstantiated charges to the bill, using our €3,000 credit card authorization as leverage: Alleged Toilet Blockage: We demonstrated to Effi that the toilet was operating smoothly. She disregarded this, brought in a third party, and charged us €150 for a non-existent blockage. Dinghy Outboard Motor: The dinghy arrived to us, we started it for a few seconds and found it good. Unfortunately, when operating it longer the engine stopped. I discovered a missing fuel pipe sealer, then sent pictures to Effi. We waited half a day in Skiathos for someone that fixed this issues and did not complain. However, Effi later attempted to charge us an additional €100 for this pre-existing defect. Hull Scratch: We were charged for a minor scratch. Ria promised to email us video evidence proving this scratch was not there prior to our embarkation, which we have yet to receive. Thanks entirely to Ria’s professional mediation, we reached a compromised cash payment of €650 to conclude the matter, and she kindly offered a discount on a future charter. While we greatly appreciate Ria's efforts, we are deeply disappointed by the owner's behavior and unfair billing practices. We request that you review this case, look into the outstanding video evidence for the hull scratch, and ensure that future charterers are not subjected to similar hidden fees. In addition, we ask reimburse our credit card with the paid amount of 650 Euros.
Juni 2026, Volos, Griechenland mit Lagoon 43
 
B
Bruno
Bruno Ferretti uscita con famiglia e amici  
Ottima barca , ben equipaggiata con tutto perfettamente funzionante
Mai 2026, Trogir, Kroatien mit Bavaria Cruiser 46
 
A
Anonymer
Very good  
Everything worked. Expensive and difficult to check in on thr boat because of doing this online. Needs to be on paper and with a proper info and walkthrough with technical person and.also navigational people ie where to sail. Boat ok. Easy to book but hard to get hold of marina people. One diesel dock for 500 boats...really?
Mai 2026, Trogir, Kroatien mit Beneteau Oceanis 51.1 - 5 + 1 cab.
 
A
Alberto
Barca non adefuara  
Scopro al check in che pilota automatico e frigorifero inferiore non funzionano. Dopo due giorni ho la sentina allagata e la drizza del Genoa che si incattivisce rollando... Nessuna barca sostitutiva disponibile... Personale cordiale, ma esperienza nefatova Pulizia appena sufficiente.
Mai 2026, Portisco, Italien mit Bavaria Cruiser 46
 
C
Cristiano
Esperienza positiva  
Abbiamo noleggiato il Bavaria 32 Cruiser "Star Chiara", qualche piccolo problema per il check-in che è stato un po' frettoloso e sulla pulizia della barca. Niente che poi la compagnia di charter non si sia fatta perdonare. Il marina di Punat è molto bello, ma enorme, tutti si muovono in bicicletta o monopattino elettrico perché le distanze tra i vari servizi sono significative. La barca era un po' datata ma veleggiava bene e aveva tutto quel che serve a bordo. We rented the Bavaria 32 Cruiser "Star Chiara." We had a few minor issues with the check-in process, which was a bit rushed, and with the cleanliness of the boat. Small accidents can happen. The Punat marina is very beautiful, but huge; everyone gets around by bicycle or electric scooter because the distances between the various services are significant. The boat was a bit dated, but it sailed well and had everything you need on board.
Juni 2026, Punat, Kroatien mit Bavaria 32 Cruiser
 
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