yachtcharter

Terms and conditions

This website is owned and operated by Mare nauta Ltd. (hereinafter referred to as 'Marenauta.com'), whose registered office is Sisplaz 5, 52100 Pula, Croatia. Our company VAT registration number is 2326949. Marenauta.com is a registered trademark of Mare nauta Ltd. The following terms and conditions govern the use of this website along with the relationship with its user. Please familiarize yourself carefully with the below terms and conditions to be able to fully apprehend our contractual relationship.

1. General Terms
Visualizing certain products on its website Marenauta.com does not make an ultimate offer of the latter (boat charters). As all the listed products are subject to availability, prior to concluding an agreement with you we will have to obtain a written confirmation of vessel availability from one of the relevant charter operators. Both the website of Marenauta.com and its data processing is a highly sophisticated technological process. Thus the errors may occur on an extremely rare basis, when for example such parameters as price, product type, service or any other parameter may be visualized or depicted incorrectly or inaccurately. In such case we reserve the right not to sign and cancel (or agree upon in a different way) the contract containing such error. Herewith we confirm that you will not be liable for any inconveniences arising from the above situation. The materials depicted within this site do not represent or warrant the accuracy or reliability of any of the content or information contained, downloaded, linked or accessed through this website. Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice. We will not be liable if for any reason our website is unavailable at any time or for any period. This website contains material which is owned by or licensed to us. Reproduction is prohibited other than in accordance with the copyright notice valid all over the world. All rights reserved.

2. Yacht Charter Booking Conditions
Marenauta.com is an agency operating on behalf of and in the name of yacht owners (Owners) and charter societies (Charter Operators).Thus operating as an agency we give our full guarantee of our service's high quality along with the whole booking process being correct and punctual. These terms and conditions make an inalienable part of the agency service agreement. This means that the final contract for a yacht charter will be between the client and the Owner/Charter Operator at the moment of check-in. The applied tariffs will be identical to the ones offered directly by the Owner/Charter Operator, or even reduced at least by 5% due do Marenauta.com promotional services for the available yachts. These terms and conditions are available on request before the check-in date.

3. Service Use Conditions

3.1 Yacht description request.
In order to make the initial charter enquiry you shall forward to Marenauta.com an e-mail, a web-site request or contact it by means of a telephone. Subsequently one of Marenauta.com operators will make a research on the available yachts and get in touch with you providing the requested information and specifying all the necessary details. All the enquiries will be subject to availability. The price of the yacht charter shall thus include the use of the fully equipped vessel at the time of delivery (check-in/check-out). The insurance of the yacht will be provided by the same insurance company providing insurance services to the Owner/Charter Operator. Usually (but not necessarily) all yachts have Kasko insurance, including insurance against loss or damage towards third parties. The yacht charter price shall not include: fuel, lubrication oil, water, electricity, port taxes and charges, anchorage and mooring fees, customs and local taxes, skipper, cleaning, Owner's/Charter Operator's hired crew remuneration, radiotelephony equipment costs and everything not listed as included. There is also a number of additional charges applicable to your booking, inclusive of mooring costs, security deposits, transit log, end cleaning, which shall be covered at the moment of check-in and which shall be communicated to you as a part of the yacht charter quotation.

3.2 Yacht booking process.
A booking request shall be imparted to Marenauta.com by means of a telephone or e-mail. Making a booking you confirm that you have read, understood and accepted these terms and conditions that will become legally binding as of that moment. The booking shall be considered officially confirmed once you have paid the charter fee as per Clause 3.3. of these terms and conditions. At the moment of the booking you will be asked to provide all the necessary data to proceed with the booking request. This includes your actual particulars (including you e-mail address and telephone number). You shall thus undertake that you and your voyage companions shall have all valid personal identity documents (passports) and regular visas. Having made a payment as a bank transfer you shall forward to Marenauta.com the copy of the transfer order by e-mail or fax. Once the transaction is completed Marenauta.com shall forward to you the payment confirmation, yacht delivery instructions, booking voucher payment receipt and other necessary information and documents. All the necessary information shall be sent to you by e-mail in due course. We kindly ask you to confirm the receipt of the e-mail and verify the documentation correctness.

3.3 Payment method.
All payments shall be done by means of a bank transfer, indicating the relevant booking reference number. You shall cover all the additional banking commissions and charges. The payment deadlines are as follows:
The booking is made less than 30 days before the check-in:

• 100% (if not specified otherwise) of the yacht charter fee by means of a bank transfer to Marenauta.com at the time of the booking request confirmation.
The booking is made more than 30 days before the check-in:

• 50% (if not specified otherwise) of the yacht charter fee by means of a bank transfer to Marenauta.com at the time of the booking request confirmation.
• 50% (if not specified otherwise) of the yacht charter fee by means of a bank transfer to Marenauta.com at least 30 days before the check-in date.

You shall cover all the additional banking commissions and charges.
Your minimum age to conclude the chartering deal shall be over 18 years and you shall be legally capable of making a transaction.

3.4 Cancellation policy.
Booking cancellation or change shall be forwarded to Marenauta.com in writing by means of an e-mail, fax or recorded delivery letter. The booking changes stand for the passengers name and quantity change, or the delivery (check-in/check-out) date change. In case the booking changes cannot be made the booking shall be cancelled and you will incur the sanctions as follows (definitely confirmed yacht charter's cancellation fees will be calculated basing on the date of the receipt of the latter):

• 50% of the yacht charter price, if a booking has been cancelled 30 days prior to the check-in day.
• 100% of the yacht charter price, if a booking has been cancelled less than 30 days prior to the check-in day.
• 100% of the yacht charter price inclusive of any additional costs, if a booking has been cancelled after the check-in date.

If you manage to re-charter the vessel for the required period the Owner/Charter Operator shall charge only the relevant re-chartering fee. In case of no show by midnight of the check-in day without a prior notice the Owner/Charter Operator shall consider this booking void. In case of the violation of advance payment deadline stated in these terms and conditions it shall be reimbursed to the Owner/Charter Operator to cover the losses incurred. In case of the violation of advance or deposit payment deadlines, the Owner/Charter Operator shall be legally authorised to send a formal notice to you advising of the contract termination and stating the precise sum due and payable. In this case the Owner/Charter Operator will be authorised to retain all the payments made as compensation for the breach of contract and the losses incurred.

3.5 Vessel Operating Licence.
You shall be liable to guarantee on board at least one nautically and navigationally skilled relatively certified (boating licence or VHF certificate) professional (should the skipper service be not included into the booking). The Owner/Charter Operator reserves the right to appoint the Captain. The Captain shall hold and produce on request an appropriate Captain's License. In case of any dispute the Port Authority shall give its irreversible verdict. In case the Captain is not one of the clients; s/he shall be bound to sign this contract.